Local financial institution, FBC Holdings, made $21.9 million after tax profit in 2016, according to the company’s financial results announced yesterday. The bank joins other banks in presenting very positive financials for last year, despite harsh economic conditions for companies and consumers especially around the lack of cash at banks.
FBC’s after tax profit is up 21% from the previous year. The 2015 profit was $18.1 million.
The group chairman, Herbert Nkala, however said in the announcement that the economy had “continued to exhibit signs of weakness, principally on account of low domestic production across key sectors”. As a result, he said, the group had to revise growth projections down to 0.6% in 2016.
Bond Notes and Plastic Money
On Bond notes, Nkala said that the introduction of the currency had “positively changed the dynamics of cash and demand supply in the country”. It’s hard to understand what this means, or at least it’s hard to see it from the customer perspective. Cash is still a problem in Zimbabwe.
What’s easier to see and understandable is that the unavailability of cash had resulted in more electronic transactions in Zimbabwe, and Nkala does say this too, attributing it to a reduction in demand for cash and an aggressive marketing of plastic money by the industry.
That, plus the use mobile and the internet to transact resulted in a surge in electronic transactional volumes for the group. The group’s chief executive, John Mushayavanhu, said FBC made $25.9 million in fees and commissions income in 2016, a 24% increase from the previous year. That amount of fees & commission is 28% of the bank’s total income for 2016 ($93M).
Visa added to acquiring platforms
FBC also announced that they are adding VISA to their most loved product type by those of us that transact online; a prepaid card. “In addition to the MasterCard offering, FBC Bank recently launched the VISA acquiring platform,” said Nkala. This means they now have all three acquiring platforms in Zimbabwe; Mastercard, VISA and the local ZimSwitch, which by the way is going regional.
Ofcourse the bank’s Prepaid Mastercard has been negatively affected by the unavailability of USD cash locally.
Mobile Stuff
There’s not much in the results about how well mobile is doing for the group. We couldn’t find anywhere in the results where the USSD based Mobile Moola transacting channel is mentioned. The bank’s mobile app is mentioned under “Product Development”, with the comment that it has significantly improved product access and convenience.
We hope to learn more about these in the coming days.
Unfortunately there’s no soft copy of the results online. The last financial results posted on the company’s Investor Relations section are from 2014.
6 comments
While this may be good news for FBC shareholders & executives this is certainly not good news for the broader economy. The majority of that increase in profit is due to usurious transaction fees that these banks charge and the benefited disproportionally due to the cash crisis. What this means is that resources are being misallocated from productive companies and individuals to these banks.
As shown by the longest cash queues. I agree with you
…..and as profit from fees and commissions increases, the incentive to lend money and make money from interest reduces. VERY bad for the broader economy.
doesnt tally with customer ssatisfaction. i am a disgruntled client of FBC
FBC, worst customer service and satisfaction. Milking their customer to the bone without providing any service.
The other day they tried to literally sell me a swipe machine…. They came door to door…. Their fees for using are ridiculous…. They even willing for you bank elsewhere… Hold the funds in a pseudo account and then transfer. Talk about making the most of a bad situation… At least cbz where I bank gave for free although it took almost a year and they still charge me a percentage of total transactions to use it…. Hence the different tariff for swiping…. Plus I’ll pay again to withdraw or transfer money….. I’m in the wrong trade