ZOLs decision not to allow you to carry over unused data into the next month has always been quite unpopular. You would only assume that this irritation has been felt more because of loadshedding. Couple that with more expensive data costs and you have a trinity of factors that might actually force customers to ditch a service.
Thankfully ZOL has acknowledged that this issue needs fixing and has promised to fix it. From the 1st of August, ZOL will allow subscribers who haven’t used the entirety of their data to carry it over into the next month. They announced this in response to a complaint on Twitter:
Once you consider that for years, TelOne has allowed their subscribers to carry over their data this comes as welcome news and removes one of the advantages that TelOne had over ZOL.
The roll over will apply to Fibroniks package, as Wibroniks has always been pay as you go. Obviously it will not apply to unlimited packages as “unused data” isn’t a thing when it comes to unlimited packages.
9 comments
Great
Are you sure that Telone allows data rollover
I have been using Telone capped packages for some time now, unused data doesnt rollover to next month
Hey Paul was this always the case or it changed when the new prices were announced?
I don’t think that’s true. I have been using Telone since 2016, and never has their data rolled over. Perhaps it’s the Fibre packages, on ADSL that’s not the case.
Thanks Zibusiso. An error on my part. Will correct
That’s a great move by ZOL taking into consideration the Power Cuts, I hope TelOne will soon follow suit with their uncapped packages.
300 bond for 500gb at 20mbps telone rocks. They even have a free modem… I’ve been using then for close 6 years…. Thank you tell one
Great news.Someone correct me if im wrong but telone doesn’t roll over unused data.