Kwese Play users in Zimbabwe, South Africa and Ugandan woke up today finding the streaming service down. Kwesé Play, which was launched last year, is Econet’s Roku powered streaming platform that uses the internet to deliver entertainment.
Econet hasn’t yet issued a statement on whether they are experiencing technical issues or the service is gone for good.
With Kwese TV having shut down 7 months ago, you’d forgive Kwese Play users that are feeling unsettled with service disruption.
@econet_support
Hello @econet support I switched on my kwese play device this evening which has been working since January and its now displaying a notification message saying Econet no longer offers kwese play. Is it that guys you are telling me you have banned us— Misheck (@Misheck92977152) July 2, 2019
@econet_support @watchkwese Can you please advise as to what’s happening with your service. It just suddenly shutdown and you have not been forthcoming with any information on the issue. I await your prompt response in this matter. #KwesePlay
— 𝙵𝚊𝚒𝚣𝚎𝚕 𝙿𝚊𝚝𝚎𝚕 ⚡️ (@FaizelPatel143) July 3, 2019
@KwesePlayground Unable to connect to device ERROR "Econet no longer offers KwesePlay. For more info contact Econet" WTF. Nothing on Econet ???? Whats going on?
— colleen ranck (@chocaranck) July 3, 2019
@KwesePlayground Unable to connect to device ERROR "Econet no longer offers KwesePlay. For more info contact Econet" WTF. Nothing on Econet ???? Whats going on?
— colleen ranck (@chocaranck) July 3, 2019
More to follow
Comments
11 responses
Nothing is working
Is it coming back, and when
Please advise
Concerned as the feedback I’ve received gives me the impression that Roku no longer wish to continue their partnership with kwese play… but where does that leave all the people who have purchased these devices? I’ve bought two in the last few months. Will we be refunded??? Day 2 of no TV.
I have my device for less than a year and it does not come cheap.With it now being useless will i get refunded
This is appalling.Seems like this was a scam and it should go to the press!!!What is happening?
If this was a zimbawean company…econet…well it just turned to crap!!! sorry guys…imagine and many were considering cutting dstv…
They not answering the phones in Bryanston,JHB. That tells you….011 9965500
I have 5 kwese play devices and want to know who is going to refund me on them
None of the phone lines are working!
What is goin on?
What is happening
What is happening. No TV. Is kwese play going to refund us on these devices? Please advise.