Updated: We had published the following article but now WhatsApp, Facebook And Instagram are working just fine.
WhatsApp seem to be having a rough time at the moment as users are failing to download pictures, videos, documents or voice notes. But texting is working as normal and also you can send photos (only that a receiver can’t download it).
If you try to download media you are met with a message that tells you to ask the sender to resend the photo or video (see below). Users in UK, Italy, South Africa are all struggling to use the app properly.
Since WhatsApp is owned by Facebook, Facebook itself and Instagram also are experiencing the same problem.
Comments
94 responses
Its your evonet network. On wifi you download everything.
I am in Latvia and on wifi and it still does not work
yess thats true
Outage in Israel as well
In the UK, since mid afternoon there is no WhatsApp, Facebook or Instagram voice, photo or video uploads both through ethernet or wifi connections. Seems this problem is the Facebook group.
Outage in Cambodia also
Not working in Mozambique also
In Haiti. Same.
Same in Borrowdale Brooke, not downloading
I am in Jamaica and it is not working either. I can’t download pictures and voicenote
Zimbabwe Too
The same story here in Uganda😒
Same in Pakistan
Even in KIGALI, ain’t working.
What a f****k
Even in KIGALI-RWANDA, ain’t working too.
What a f****k
Even in KIGALI-RWANDA, ain’t working too.
What a f****k
Same in Azerbaijan
Lebanon too🤦🏼♂️
In Kenya the same… It isn’t working.
Kenya, WhatsApp has also disappointed us, what’s happening?
Lebanon too🤦🏼♂️
Even in south africa it wont work
Same in Turkey
Delhi, india also face same problem
Madrid, Spain too.
@KUL too ..fail to download
In UAE 🇦🇪 same here… Fail to download Voice messages and videos
In UAE 🇦🇪 same here… Fail to download Voice messages and videos
Same problem india
Same with 🇲🇾
Same problem Portugal
Same here … Pakistan
Even in India
Same in 🇿🇼
Same problem in India…😭😭
Same here in ghana🇬🇭🇬🇭🇬🇭
Same problem in India
Same in Malawi
I too facing same problem
Same problem for me since 3.30pm.Eish its so bad 🇿🇼🇿🇼
Mexico too
Mexico too
Same in Ghana
Same in London
Same here in Afghanistan
Jamaica, same problem
Same problem in Botswana
Same problem faceing in Delhi, India
Same issue in Nigeria
Same in India and UAE too
Uk too
We are facing the same problem in Switzerland….any idea when it will be back to normal?
In Spain also
Same problem in Zimbabwe
Same problem in Namibia
I’m wondering how long this will happen.
Same problem in India too.
Same problem in Bahrain
Kuno ikungenga madhara
Same in Jamaica
Costa Rica and not working either.
Pakistan facing same issue
In Saudi Arabia too.
In Romania same problem.
Australia
Happening in Canada too
Also in Belize too.
Same here in Isreal also
It’s same Ghana
The same issue is happening in Oman, it started from today Evening.
Tanzania also
Tanzania also
How can i fix this prob?
In Haití same problem
Kenya too
India too
It’s happening here in Nigeria also
Around the world
Whole world,I’m in Italy but friends in different countries are experiencing it,we need an actual reason why it’s happening
Whats causing this .. is it a hack
Nigeria too
Qatar
UAE as well. This issue is world-wide.
Zimbabwebtoo
Zimbabwebtoo
Kuwait and the whole middle east as well
Karachi Pk also facing no upload docx pictures n videos
Worried about the issue 😬
Thought it was the cursed Zim only
via Tanzania
Wakanda here. Not working.
Use WiFI if u have it, causeni have no problem what so ever what phone do i have? HUAWEI P30 network im using CELLC 4G, currently on Wifi and it downloads anything, and i have no issue either when using mobile network without wifi, never even had such a problem before, android version 8, but i noticed that this error mostly happens on android 6 and 6.2 so if ur phone has a software update that u dont know of go to settings find the option in your settings for software updates and if u find it please make sure your phone is charged to atleast to 70% and do it let me know if it workd for u if it didn’t I’ll see if there is other solutions, also make sure ur whatsapp is updated to latest version
Oh let me add I’m in South Africa and in Hermanus
Let me add I’m in South Africa and in Hermanus