EcoCash Subscribers Panic After Absence Of Option To Buy Airtime

phones with ecocash accounts, customer account details update

As we all know, EcoCash was undergoing 24-hour maintenance from Saturday 9 PM (it ended up stretching to this morning).

When EcoCash started working again last night a number of people who use the mobile money platform complained that the upgrade wasn’t good enough since the option to buy airtime was absent at the time.

The option is now available and the simple explanation given was that the upgrade wasn’t complete when the platform came back online. This didn’t stop a number of people from criticising EcoCash at the time:

Comments

23 responses

  1. Imi Vanhu Musadaro Avatar
    Imi Vanhu Musadaro

    Yet another innovation from Econet.

  2.  Avatar
    Anonymous

    Airtime purchase through ecocash STILL not working! This is pathetic

  3. Jupiter Avatar
    Jupiter

    Nothing on the app was working when I checked at 8am

  4. h Avatar
    h

    HAZVISI KUSHANDA

  5.  Avatar
    Anonymous

    Your article has wrong Infor coz the option is still not there. 18.11.19 @ 1050hrs.

  6. David C Rousseau Avatar
    David C Rousseau

    Airtime still not available.

  7. anonymous Avatar
    anonymous

    #bringbackairtimeoption it does not make sense doing cashout of which its 40% only wanting to buy airtime total madness

  8. Wells Avatar
    Wells

    Everything is not working, please help business has come to a standstill

  9.  Avatar
    Anonymous

    At 14:08 today, we are still unable to buy econet airtime. Please help.

  10. Sunny Avatar
    Sunny

    Is this just another way of driving the economy into the ground?

  11.  Avatar
    Anonymous

    Ecoconet zvamatiitira zvakaoma hazvo mwari ave nemi.NdoUpgrade yamaiita here iyi yekuti titadze kutenga airtime shuwa shuwa

  12.  Avatar
    Anonymous

    😡😳

  13. Barry Owen Avatar
    Barry Owen

    Can’t buy data please revert to old system

  14. L. B Avatar
    L. B

    Your article is very wrong. STILL CANNOT BUY AIR TIME 22.15 18TH NOVEMBER

    1. Philip Ian Butler Avatar
      Philip Ian Butler

      Still not rectified this morning! Beyond ridiculous 😠

      1. Eco No Airtime Avatar
        Eco No Airtime

        I think econet is now siding with the oppressor. So well timed with the introduction of new (old) notes and econet goes into repair mode. TechZim please send your reporters on some investigative journalism. The result and challenges that follow are nowhere near the standard of celebrated engineers we know…something must give. We can’t seriously go back in time of scratch cards…Econet please!!!

  15. show Avatar
    show

    Ecocash Airtime Purchase now available. It has been linked to econet online shop called ownai. Buy econet ecocash airtime and bundles by the below code.

    You dial *905#

    1. tigere Avatar
      tigere

      its says pending

  16. Ganyamayope Avatar
    Ganyamayope

    Today…day #4 still cant buy airtime using ecocash..infact..the menu has been modified. The option to buy air time has been removed we expect econet to make some annoncements and giide us but they remain mute. Well,will move to another service provider.Thank you for a downgrade.

  17. Ganyamatope Avatar
    Ganyamatope

    Today…day #4 still cant buy airtime using ecocash..infact..the menu has been modified. The option to buy air time has been removed we expect econet to make some annoncements and giide us but they remain mute. Well,will move to another service provider.Thank you for a downgrade.

  18. Cocoshumba Avatar
    Cocoshumba

    Too many experiments happening behind the scenes.

  19. a.pirie Avatar
    a.pirie

    Why is it that there has been no communication form Econet on the situation, as we are still off.(14.45)
    Went to there shop in Arundel this morning and was informed it would be off until Thursday, “communication would help?”

  20. Shanets Avatar
    Shanets

    *152# buys airtym

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