Customers have been tweeting out that they were buying airtime through EcoCash but weren’t receiving the funds. When they checked their EcoCash balance the money for the transaction was deducted.
The problem started late last night and some still haven’t received their airtime or had their money returned to their EcoCash accounts.
An Econet Spokesperson confirmed that last night there was a technical issue with Econet’s charging platform. It wasn’t an issue on EcoCash’s side of the transaction. The spokesperson also confirmed that the situation has been resolved.
Comments
14 responses
The issue has already been resolved & we already received our own cash back. Am sure if you can re-check again with them and with customers. It would be cool for us readers here.
Mari dzichirikungotorwa hapana zvagadzirwa apa shefu
Zvasotwa kare izvi. Team Econet iri fast wena.
Thanks for the update but the issue has already been rectified.
Their system is now stable. Seems issue has been resolved long back.
The speed & level of excellence withing these guys is beyong this world. I received my cent back and my friends also. Really cool!!!! Level ravo rakakwira chaizvo.
Varikutosota izvezvi i know. Hanzi vamwe vatowana kare saka zvakarongeka wena. No hussles with these guys. They dont dissappoint.
I recieved airtime from a friend but my balance is insufficient.
The systerm kana iri stable why yangu isati yadzoka and ndikubva kuisa imwe yatorwa futi
Haven’t received my airtime but it was deducted from my ecocash wallet
Ko chii chirikuitika with this platform mari yatorwa asi airtime hakuna
same problem
solved , didnt see the other text
Bought my ecocash line 0772408558 airtime valued $350 for netone line 0717994193 . Deduction made from my ecocash wallet but airtime not received