We wrote an article on EcoCash Rewards – a promotion by EcoCash that rewards the mobile money service’s users for transacting. Unfortunately, that piece was devoid of detail and as a follow up to some of the questions readers have asked in the comments section, I’ve decided to write a follow up.
PS: For every ZW$200 you spend using EcoCash you’ll get 1 point and these are points you can later on redeem
We sent the most commonly asked questions in the previous article to EcoCash reps and they gave us more detail;
“What are the prizes to be won?”
This is probably the most common question that was asked by many of you. What’s up for grabs? Well, for every point you earn you get ZW$0.40. Upon redemption, customers can either buy airtime or cash the money into their EcoCash wallet.
Now I’m not using EcoCash that much these days so I therefore have 7.4 points. This means I can only get $2.8 worth of airtime – which seems pretty low from where I’m seated. I’ll still claim the $2 because I might as well.
The 40c/per point did fascinate me in the context of the current EcoCash limits. At the moment there’s a ZW$35 000/weekly limit on mobile money transactions which means users can get a maximum of 175 points a week – if they are reaching that threshold. This translates to $70 (a maximum of $280) which you can either cash out or turn into airtime.
EcoCash’s promotional material for this promotion is a bit misleading as it centres a lot of objects that seem to be prizes;
“When can I redeem the points!?”
The EcoCash Rewards points can only be redeemed at the end of the month. The points you have can then be redeemed by dialling *151*300#. Because a lot of people assumed there would be a draw of sorts many asked when that would be but as aforementioned, there won’t be a draw since when you redeem your points you’re getting value.
Comments
34 responses
Hahahaha,on the misleading part though, why is it so hard for businesses to be real with people.
Also, doesn’t Econet say you have to have reached at least 111points for you to be able to redeem points XD
fcucken joke !
for real
I redeemed my 361 points and got 144.44 rtgs into my ecocash so I say its working
Ecocash is full of nonsense.
Econet is having fun with pple,there is no option to redeem you can only view your points, we are losing trust in Econetwireless
No option to redeem points.I ve dialled *151*300#
these guys lie, no option to redeem!
This is monthend and there is no option to redeem my 56 points
No option to redeem my points
Today is the day but it’s not working
Econet is taking its customers for a ride.
Has anyone ever redeemed points in the manner described? I hope it’s not a sick hoax.
This is the message I’ve just received from Ecocash
Congratulations you achieved your October target in My EcoCash Rewards. Reconciliations have begun & points will be auto redeemed @ ZW$0.40 per point this week
They are full of sh*t. I’m disappointed. Ko kurega vanei. Basa rekukwidza matariffs.
Econet ngaisadaro xua is there any1 ambo redeemer woo zvake
People still have faith in in them but thery keep disappointing
Hello.Why is there no option for redeeming points as stated?
we always use ecocash promotion or no promotion, you only discredit yourself if you create expectations for your clients only to show us how incompetent you are. If you had hastily and emotionally introduced the promotion you had 30 days to make sure your clients are aware of how to redeem their points. A number of your promotions show noble intentions poorly carried out. Your management is seriously lacking.
No option to redeem the points
scammers
F’ing liars. Can’t redeem my 122.1 points.
Scam l can’t withdraw
come time to redeem their servers are not working… they only start working after the time to redeem has expired!!!! rubbish
It’s a scam
Please be honest with clients. My points for November 2020 have not been redeemed in spite of numerous attempts to dial the given number. Please explain.
Why is econet treating us like kids.
You are totally crushing whatever little trust the customers still hang on to.
This so called promotion is sooo full of s**t
Hapana zviripo apa hazvishande izvo nxaa, hobho msg for nonsense
How many points must i reach to redeem them?
Why cant you just do it automatically coz we are failing to reedem at monthend
Ecocash points expire after how long?
I have never been able to redeem points ever since what happens to them (points)
Why is the platform not automated for redeeming if crediting of points is automatic
The first month after the introduction of the points, Econet did the redemption. Unfortunately I missed out the communication on the change that I had to do it personally which has resulted in a loss for the past 3 months. Any chance of getting this?
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