Starlink estimates that their service will officially be available in Zimbabwe in the 4th quarter of 2023 which is between October and December 2023. Unofficially though, the service is working well locally with a couple of brave and adventurous individuals organizing one…or 14 kits for them and some for resale locally. It is possible for you to import your kit into Zimbabwe, plug it in and get it to work but it’s a process. One that I managed to document here. But that is all about to change. Tangwena, an ICT business is looking to set up a local office so you can get your own kit fuss-free.
Are they legit?
Tangwena is in the business of offering networking and managed network solutions and has recently partnered with a Starlink-certified reseller. Starlink does not have offices in every country it operates in. As such they work with a number of 3rd party resellers to cover more ground both in areas they have a local presence in and areas where they do not.
Starlink can be purchased on our website Starlink.com or from a Starlink-authorized commercial retailer or reseller.
Starlink Website
Commercial retailers and resellers are authorized to sell Starlink products in all locations where Starlink is licensed and certified.
One of these resellers is The Clarus Networks Group, a UK-based wireless networks solutions company. Their solutions cover industries, corporates, and maritime and they have direct access to Starlink support. Tangwena entered into a partnership with The Clarus Networks Group to offer Starlink services in Mozambique, Zambia, Namibia, Botswana, and Zimbabwe with offices in Harare and Bulawayo. Just this year alone they have sold 14 kits in Zimbabwe and 3 in Mozambique with a further 13 being processed.
Services they will be offering
When the Starlink service goes live in Zimbabwe, Tangwena will be selling the Starlink kits locally so no need to import them yourselves. They will also be offering equipment installation and support. Support will include, maintenance, spares, 24/7 support, and equipment insurance covering lightning strikes and power surges which is optional. All this is leveraging their direct connection with Starlink through their partnership with the Clarus Networks Group.
Tangwena will primarily be focusing on Starlink’s Business package but will also offer the option of the Residential package. Depending on the usage they say they will prefer moving heavy users to the business package which gets priority access on the Starlink network (simply put, more stable and reliable internet speed).
Pricing
Tangwena does not have exact pricing for Zimbabwe yet but their estimate is +/-5% of Starlink’s listed price for the Business package and +/-10% for the Residential package. I will update this when the actual pricing is available. They will also be offering rental options of the kits for events complete with power backup.
Tangwena is accepting pre-orders on its website with zero deposit for those interested in the kits. They will also be offering rent-to-buy options which will come with a set of Ts and Cs for eligibility. Payments for subscriptions will also be done through them for those that will be purchasing the kits from them.
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25 comments
Website yacho haina office location? Invalid phone number, so only an email.
I noticed that too, you can tell the website’s new. Hopefully, they’ll update that.
looks dody
I’ll be generous and say they are just positioning themselves for first movers advantage, getting started on that name recognition and seo. Not an issue if they hit the ground running come Starlink Day
Contact details is the first thing you put on a website, they are covering themselves, they very much know they are breaking the Law.
(1) Subject to this section and section thirty-five, no person shall provide a telecommunication service or
operate a telecommunication system except in accordance with a telecommunication licence.
(2) Subject to the terms and conditions of the licence, a telecommunication licence shall authorise the
licensee to operate a telecommunication system or provide a telecommunication service, including, in particular,
any one or more of the following services as may be specified in the licence
(a) a radiocommunication service;
(b) a fixed-line telephone service;
(c) a telegraph service;
(d) a telex service;
(e) a satellite telephone service;
(f) an Internet service;
(g) an electronic mail service;
(h) the leasing of telecommunication lines;
(i) such other telecommunication service as the Minister may prescribe for the purposes of this section.
(3) Any person who contravenes subsection (1) shall be guilty of an offence and liable to a fine not
exceeding level ten or to imprisonment for a period not exceeding two years or to both such fine and such
imprisonment.
[Subsection amended by section 4 of Act 22 of 2001]
(4) In addition to any punishment it may impose under subsection (3) and without derogation from its powers
under any enactment, a court convicting a person of contravening subsection (2) shall declare forfeited to the State
any equipment or apparatus used for the purpose of or in connection with the offence:
Provided that the court shall not make such a declaration if the convicted person satisfies the court that, for
reasons which it shall record, there are special reasons in the particular case why the equipment or apparatus
concerned should not be forfeited.
(5) The proviso to subsection (1) and subsections (3), (4), (5) and (6) of section 62 of the Criminal Procedure
and Evidence Act [Chapter 9:07] shall apply, mutatis mutandis, in relation to a declaration in terms of subsection
Yes, this. You are obviously in the industry or are affilited with it. Once this service hits Nambabwea the powers that be will have no control (monitoring, controlling and even blocking services). In order for a venture to be legal, they need to be licensed by POTRAZ. Based on the lack of control this will never see the light of day (legally) here.
Its stinks greedy zanupf
This is great. At least no stone will be left unturned, coz in Zimbabwe we’re late adopters due to couple of sh*t reasons
Can u email me when service available
How does an ICT company get away with flouting the Postal & telecommunications Act? Is this company a registered and licensed class A or B Internet Access Provider?
That’s Starilnks baby. From what I can see, these guys plan on just bringing in the gear, facilitating support and payments and mounting for those who need it (honestly, standard setup is something almost any muzukuru can handle). As for rentals, do you need a license to rent out a phone or dstv decoder? Seems like a similar thing to me.
In Zim, you can only be a reseller to a Zimbabwean registered organisation, Is starlink registered with POTRAZ – Different from DSTV because DSTV is registred with POTRAZ.
Is this company a registered IAP with POTRAZ?
They ar a reseller Starlink is the IAP
Registred IAP with whom ?
It is not yet registered,starlink that is
Vakuda kutoita ma runner pa Starlink ipapa futi?
😂😂😂😂cant blame Zimbabweans,its survival of the fittest outchea
Telecomms ACT Section 34 iyo
(1) Subject to this section and section thirty-five, no person shall provide a telecommunication service or
operate a telecommunication system except in accordance with a telecommunication licence.
(2) Subject to the terms and conditions of the licence, a telecommunication licence shall authorise the
licensee to operate a telecommunication system or provide a telecommunication service, including, in particular,
any one or more of the following services as may be specified in the licence
(a) a radiocommunication service;
(b) a fixed-line telephone service;
(c) a telegraph service;
(d) a telex service;
(e) a satellite telephone service;
(f) an Internet service;
(g) an electronic mail service;
(h) the leasing of telecommunication lines;
(i) such other telecommunication service as the Minister may prescribe for the purposes of this section.
(3) Any person who contravenes subsection (1) shall be guilty of an offence and liable to a fine not
exceeding level ten or to imprisonment for a period not exceeding two years or to both such fine and such
imprisonment.
[Subsection amended by section 4 of Act 22 of 2001]
(4) In addition to any punishment it may impose under subsection (3) and without derogation from its powers
under any enactment, a court convicting a person of contravening subsection (2) shall declare forfeited to the State
any equipment or apparatus used for the purpose of or in connection with the offence:
Provided that the court shall not make such a declaration if the convicted person satisfies the court that, for
reasons which it shall record, there are special reasons in the particular case why the equipment or apparatus
concerned should not be forfeited.
(5) The proviso to subsection (1) and subsections (3), (4), (5) and (6) of section 62 of the Criminal Procedure
and Evidence Act [Chapter 9:07] shall apply, mutatis mutandis, in relation to a declaration in terms of subsection
Correct me if I am wrong but this law will govern the business providing the telecoms service. I don’t see explicit mention of governing a reseller.
Domain Information
Name: TANGWENA.COM
Registry Domain ID: 2764070610_DOMAIN_COM-VRSN
Domain Status: clientTransferProhibited
Nameservers:
NS1038.UI-DNS.ORG
NS1040.UI-DNS.DE
NS1049.UI-DNS.COM
NS1099.UI-DNS.BIZ
Dates
Registry Expiration: 2024-03-10 13:19:53 UTC
Updated: 2023-03-10 13:19:55 UTC
Created: 2023-03-10 13:19:53 UTC
Contact Information
Registrant:
Status: removed
Are you licensed if not you are to prosecuted
In Zimbabwe if you’re not following the requirements of POTRAZ you are going to be shut totally
Thats why l will quietly buy my equipment in Zambia and quietly install it coz Potraz is waiting to make Starlink another Econet cash cow. Thats why we are suffering with useless internet overpriced.
Zambia is doing God’s work😂
Ggny