The internet mysteriously went down during Kenyan protests, did Starlink provide refuge?

Leonard Sengere Avatar
Starlink terminal

Here’s the news: the sky is blue. And in equally shocking news, in yet another African country, the internet mysteriously goes down in the midst of protests. If betting houses took bets on this kind of thing happening, I’d be a rich man.

Here’s what’s going on in Kenya. There’s a bill called the Finance Bill that recently passed in Kenya’s parliament. The public didn’t like that one bit because, among other things, the bill would introduce new taxes on a range of daily items and services, from egg imports to bank transfers.

You read that right, the Kenyan government was trying to pull a “Mthuli” and introduce taxes on eggs (like Zimbabwe did on sugar) and on bank transfers (like Zimbabwe did with the 2% IMTT), as well as on other daily items and services. The Kenyans weren’t having it and took to the streets to warn parliament against passing the bill.

Parliament proceeded to pass the bill anyway, and protests intensified, unfortunately leading to the death of about 13 people when the military stepped in to restore order.

However, the protests worked. The president said, “I concede,” concluding that the people had spoken and he would listen. So, the bill goes back to parliament and will have to be adjusted.

What’s particularly interesting to us in this story is what happened with the internet in Kenya when all this was going down.

Internet outages

Several organizations in Kenya are demanding answers from their government regarding the internet outages the country experienced during the protests.

KICTANet, a think tank interested and involved in ICT policy and regulation, the Internet Society Kenya Chapter, Paradigm Initiative, CIPESA, and AIRA released a joint press statement in which they stated,

Despite assurances on Monday, June 24th, from the Communications Authority of Kenya (CA) that Internet access would not be restricted during the #RejectFinanceBill2024  protests, the events of June 25th paint a contrary picture with the Internet shutdown. This action violates provisions of the Constitution of Kenya and international human rights law, which guarantee fundamental rights and  freedoms, including freedom of expression, access to information, and peaceful assembly.

Global Internet observatory NetBlocks confirmed an Internet outage on June 25, 2024. Kenyan telecommunication companies Safaricom and Airtel attributed these disruptions to “outages on undersea cables.

Ah, the infamous old undersea cable challenges that only seem to strike when an African country is facing domestic troubles that necessitate restricting people’s ability to communicate and share information.

We have been in those very same shoes in Zimbabwe. The internet has mysteriously gone down when we needed it most.

The Kenyan organisations above want answers,

In light of the prevailing circumstances, it is important that Safaricom, Airtel, and other Internet Service Providers (ISPs) clarify who gave the orders for the shutdown and whether there was any official documentation or directive from the government or regulatory bodies.

Additionally, CA the sector regulator should clarify their role during the Internet shutdown, and how their actions aligned with its prior commitment to #KeepItOn.

Finally, we urge the Government of Kenya, including the Ministry of Information, Communications & The Digital Economy, and the Ministry of Interior & National Administration, to provide a comprehensive explanation regarding the internet shutdown. These ministries must ensure transparency and accountability by disclosing any directives issued and the rationale behind them. Furthermore, we call on these ministries to reaffirm their commitment to upholding the constitutional rights of freedom of expression, access to information, and peaceful assembly, and to take necessary measures to prevent future disruptions.

We’ve been there our Kenyan brothers and sisters

Good luck to you Kenyans, but if history holds, those answers will not be forthcoming. I don’t know much about Kenya, but if you are as “African” as the rest of us, and if President Ruto’s reputation is anything to go by, no satisfactory answers will be released.

In Zimbabwe, we did get some answers when this happened before. They came via our estranged billionaire son of the soil, Strive Masiyiwa. He owns the biggest mobile network operator in the country, and after one such outage, he told us,

This morning I was informed that the authorities in Zimbabwe have directed that all Internet services be shut down. As it was a written directive issued in terms of the law, non-compliance would result in immediate imprisonment of management on the ground.

Last week we were issued with a similar order in the Democratic Republic of Congo [DRC].

We complied as directed.

The government never confirmed this version of events. They likely never will, but we can draw conclusions. Who are we trusting in this matter? Who stood to benefit from the shutdown – Econet, who lost a day’s revenue, or a government that temporarily shut down communication?

The directive Masiyiwa talked about usually comes with threats that disclosing the details of the order will result in consequences. Hence why it took a non-resident owner to disclose it.

So, there really is no reason to be mad at Safaricom, Airtel, or our Econet because it truly is bigger than them.

Starlink

Now, here’s where the Starlink evangelists come in and tout just how services like Starlink are a godsend in cases like these. Led by the maverick Elon Musk, the satellite internet service can ensure we still have internet access when our governments threaten conventional internet providers with imprisonment.

Luckily for us, Starlink is available in Kenya, and so we get an opportunity to see just how much it helped during the outage.

Well, some of you are going to be disappointed. Here’s what some Kenyans posted on the Starlink subreddit,

Hey all,

I am in country where we are in the middle of a nationwide protest against the government, including a Jan 6-esque storming of our parliament that occured about an hour ago. There seems to be a nationwide internet shutdown. I figured that my satellite based starlink service would give me an edge over the Fibre based options that I have been using for so long, but even with a VPN I seem to be in the same internetless/speed throttled boat as everyone else.

Am I mistaken in my thinking?

TIA

In what world?

Yes, TIA, like most of us here in Zimbabwe, was mistaken. The reality is that if Econet and Liquid are hit with an order to shut down the internet, so would Starlink.

We know that technically, Starlink does not need to have a physical presence in all countries to provide service. So, technically, they could be safe from some fellas in black boots carrying batons knocking on their doors.

So, they might be in a better position to defy the government’s order. In an ideal world, that’s what would happen.

In the real world, though, Starlink is bound by some rules, not even mentioning that it doesn’t make business sense to defy such orders. That government would proceed to outlaw Starlink when the dust settles, and other governments would follow suit. Who wants a rogue internet service provider in their country?

Then, organizations like the International Telecommunication Union (ITU), which state that satellite operators must comply with the national laws and regulations of the countries where they provide services, would be on Starlink’s case. This could jeopardize Starlink’s ability to even maintain a satellite business.

So, unfortunately, Starlink has to obey the laws of the countries they operate in like everyone else. That includes orders to shut down the internet when a valid directive is given.

Starlink indeed does not have a physical presence in Kenya (what they call a PoP). So Starlink actually allowed for the throttling and blocking of internet access in Kenya. I don’t think, without agreeing to do this, Starlink would have been allowed to operate.

So, yeah, Starlink will not save you from silly governments. That’s a fight you will have to fight on your own.

Also read:

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22 comments

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  1. Anonymous

    Every financial organization in the west wanted that bill to be passed in Kenya coz taxing poor people to death is part of capitalism just like slavery…not

    1. King

      And there are US military bases in Kenya so if you are a US allie it’s OK to shut down internet even France is doing it in their New Caledonia colony where protests have been going for months.

    2. Anonymous

      Where are you getting that from; sources please!

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  2. Yoyoyo

    😁😁Tsepete tsepete pamberi neZanu PF ✊🏽🇿🇼🐊na ED 2030 tinenge tichipo

  3. Me

    It makea me sick people chanted when kenyans burn down their own country. It makes me sick these violent protests where labled peaceful yet the august house faced worse tha capitol hill. Right to demonstrate doesnt work in Africa. People always turn violent and destroy businesses. No sorry to those who are with Abraham,Isaac and Jacob as i type. You should have stayed home like i did on August 1st. Yall aint Karl El!

    1. Inini

      We will all join the dead one day. The most important question is, will we be pleasing to our Creater?

    2. Ok

      Like i said before, peaceful demonstrations are ignored here in Africa so violence is the only way to get your voice heard. It is said people were against the bill but the parliament chose to ignored them.

    3. Isaac

      👀 handisi kuziva kuti ndakwana papi apa

  4. Steve Song

    AFAIK Starlink doesn’t have a ground station in Kenya. Thus their services are more likely to have been affected by the same cable interruption as everyone else.

    1. Anonymous

      It is so sophisticated it can blocked by GPS coordinates. Just like some want it blocked for use in Russia. DJI blocks their drones for use in Ukraine and Russia; just like they are blocked from flying in restricted area by using GPS coordinates

  5. D.K.

    Do these leaders know that, in the present day, to order an internet shutdown is sabotage? With the running of business and emergency services tied to the internet, whoever gives such an order, and whoever carries out the order should all be charged with treason.
    Unfortunately, leaders are happy to burn a country, as long as their power and position are maintained. They would not mind to walk over the dead bodies resulting from the self preservation!

  6. econet

    hello Leonard, I received a SMS from econet saying they are upgrading their network

    1. Isaac

      Yes they’re upgrading their network. It won’t work after 2359 tomorrow till 4 hours later as mentioned in the text. It’s also possible that some services may not be fully restored by that time, but I can’t really say for sure, as I do not have enough information pertaining to the upgrade. Perhaps someone may enlighten that…

    2. Isaac

      It was smooth, plausibly hardware.

  7. The Empress

    But you people…
    It’s the same the world over I don’t care which country it is. All telecommunication companies operate at the pleasure of the government.
    There isn’t a single country where the companies are allowed to do their own thing. It’s basically one of the most important conditions that all have to agree to when they are given a license to operate in any country and usually in most cases the average citizen will never know about it unless that specific clause is activated.
    Nd then we have Starlink a relatively new company. Which has only become profitable recently. No government in the world would be comfortable with allowing them to operate in their country if they didn’t agree to some certain rules that allowed the government to dictate when the Internet would shutdown.
    I would argue that this situation in Kenya is a great advert for Starlink…they can point to it and say to other governments… “look and see how we’re willing to to play ball according to the rules”
    Elon is a businessman. For instance in the USA when California was closing his Tesla factories due to Covid restrictions he beached and moaned loudly to whomever would listen, but when his Tesla factory in China was subjected to the very same type of covid restrictions, well after the rest of the world had stopped doing that sort of thing.What did Elon do?
    Nothing! He was silent as a corpse. Because he knew the golden rule of business.
    Visitors should keep their opinions to themselves, and keep their eye on the money!
    And there’s money to be made in Kenya.

    1. D.K.

      Who is it that is or that is supposed to be called government? Would those composing the real and true government want the internet closed every time there is a political hiccup? People, especially us in Africa, should know that we are the government and the leaders we choose are there to serve us and our interests, and we do not want the internet to be closed for even a minute! All the problems of governance would be non existent if people knew their rights as voters, and not keep those who lead by not wanting to make people know their rights!
      In the progressive countries where the economy runs continuously and consistently, lack of the internet would be like lack of air or lack of the sun.

  8. Kato musasizi

    Ruto was told by museveni, to do it. They are bedfellows. M7 helped ruto with rigging elections. M7 convoys kept smuggling in kenya, ballot papers. You saw m7 police trucks, and tear gas trucks in nairobi. And those shooting Wana chi were, unidentified, army operatives. This thing was more of, political diatisfaction with the regime, only sparked on by the tax bill. Yes m7 and his govt. Are meddling in Kenyan affairs. The Wana chi know it. Remove Mr. R, you will help with another R, s removal which is impending. You get the picture. Good bye.

  9. Tambai Njuga

    Suppose one is on roaming service, will he be affected by the Internet shutdown?

    1. Isaac

      It won’t work when you’re in an area it is disabled.

  10. Tamuka

    MaEuro adii guys handinawo data kkk

  11. Tamuka

    MaEuro adii guys handinawo data kkk
    Ane mupdates