Econet SmartBiz – Why It’s Popular, Package Prices, Where to Buy, and Starlink Comparison

Staff Writer Avatar
Econet SmartBiz 45

Many years ago, at a Techzim event, an ISP executive asked the audience: What matters more in an internet connection, more speed or a lower price? The executive seemed quite surprised to learn people were looking for cheaper not faster. We were surprised he was surprised.

Thanks to the Starlink threat, it’s finally sinking in for internet providers. Zimbabweans want more affordable internet. The first provider to make a radical counter to Starlink is Econet. It has the network coverage, and its $45 a month unlimited internet offer has got Zimbabweans talking.

The SmartBiz packages were introduced at the end of June, and it has taken 2 months to get some traction. There are 4 packages in total, with significant price differences based on how much speed you get and what your “unlimited” FUP is.

If you’re buying the $45 package, you get 5Mbps and your unlimited internet slows down after you have used 1TB. That’s what the FUP (Fair Usage Policy) there means.

Here are all the Econet SmartBiz unlimited internet packages for comparison:

PackageAmountFUP
5 Mbps$451TB
10Mbps$871.2TB
20Mbps$1671.3TB
50Mbps$4171.5TB
Econet SmartBiz Prices

We haven’t used this ourselves yet, but information we’re getting is that the speed isn’t as strictly throttled as suggested. Folks that bought the 5Mbps option have reported getting download speeds as high as 20Mbps (thank you Willard for all the useful information you’re sharing).

Given this reality, one wonders why anyone would take the 50Mbps option. The 5Mbps price is so low even the 20Mbps option feels expensive. And at any rate, a $100+ price tag is competing with Starlink’s new $100 roaming price.

Even the value in the 10Mbps package is questionable. Why pay double the price for a 20% more FUP cap? Again, price over speed.

How to buy a SmartBiz package

The best way to do this is to just walk into an Econet Shop with your ID. It’s like buying a new sim card, really, except with SmartBiz you need to pay for your first subscription. That’s it.

You don’t have to buy a router from Econet to get this service. It’s up to you to buy the sim + router (assuming the shop in stock) or to get the sim card only.

In fact you can put the sim into a regular smartphone. Say you have a Dual Sim and want to use the other sim slot for data connections and to hotspot your other devices and family.

We’re told to renew your subscription you need to go to an Econet shop as well, which is a bit strange. We suspect these are just launch hitches and soon you’ll be able to pay on EcoCash without the shop visits.

What is the network coverage?

This is an Econet Sim card so wherever the operator already has data coverage, this will work. That’s what we expect at least! And whatever internet speeds you’re getting there, you’ll also get on this SmartBiz sim. Well, based on your package.

The difference really is how the billing works. You pay monthly for this one, and on your anniversary, unless you renew, you get cut off.

Is it Geo-locked?

Non-Geo locked LTE sim cards are gold in Zimbabwe. These LTE connections are so valuable there’s a black market for them. That market will likely dry up as Zimbabweans learn of this SmatBiz. It comes without any Geo-locking.

Given the Geolocking incentive is to predict and control capacity, we wonder how Econet will deal with this $45 package burst in popularity. It might become a victim of its own success when people demand each their own 1TB concurrently in their thousands from a base station.

Econet will have to increase the capacity of its infrastructure, which is expensive. Maybe the $45 upfront payments will go a long way, who knows? Or the company will just slow down on the sales of these packages, or geo-lock them… and we’re right back to the sim black market!

How does it compare to Starlink? Which should you get?

If you’re within Econet coverage, the choice is a no brainer. Get the SmartBiz Package. Even with the official launch of Starlink in Zimbabwe (if it happens), the 5Mbps package will be cheaper. Slower yes, but cheaper – always the price not speed!

If prices in neighbouring prices are anything to go by, a Starlink kit is $350, while a typical MiFi router is less than $50. A Starlink monthly subscription is expected to be about $50 when it launches. SmartBiz 5Mbps is $45. Still no brainer!

Ofcourse if financial institutions step in to finance the Starlink kits, the decision is not so clear. Once the price questions is solved, speed does matter. Stability matters too. And ofcourse network coverage matters more than any of the above.

,

82 comments

What’s your take?

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

  1. Taps

    They should consider offering even more options like
    $22.50 for 500G
    $11.25 for 250G
    $5.62 for 125G
    So that everyone can have a piece of the pie, thats were the majority can fit in.

    1. Ted Farai Mandoreba

      True true….i second the idea… It offers flexibility

    2. Mac_2M

      Good point there

      1. Vambai Shenjere

        It sounds good, and the price is quite affordable. I personally don’t mind the speed. We have been dealing with this speed of 20mbs for some time and it was working well. For the time being I vouch for the Econet smartvirtz. My worry though is this readily available

    3. Dzidzai

      They will make a lot of money, The other companies may close down if they don’t come up with counters offers that are better.

      Just business, nothing personal.

    4. I agree

      yes that is correct 💯%

    5. Dennis

      That won’t work $5 for 125
      Everyone wud settle for that they will lose money

    6. Ezra Dume

      I think they have already thought about it but perhaps it conflicted with their other data packages (private WiFi)

    7. Endleds

      That’s true

    8. dziwa sawe

      That’s true bro. Problem with econet is it is never affordable to everyone and they want it the way. Now scared of starlink they now reduce prices. 🤣🤣🤣shame

    9. Andy

      True

    10. See

      The econet guys know this better. Just check their bundle prices. Hapana chitsotsi. Unototenga zvine advantage kwavari. See, ndiyani anopedza 1TB data. Unless you use expert systems like autocad, archiplan, or you are a developer always using data. I bet that only 20 percentage of those who buy the $45 package use 500gb or more. The rest will pay for data which will expire. But still it’s reasonable.

  2. Since it’s not Geo-locked I will definitely buy it.

    1. Data User

      Thanks to Starlink! The pressure is now on ahhh

      1. Anonymous

        Well said

        1. Endless

          Thanks to Starlink zvakuita manje. Data must be affordable kumwana wese

  3. Prime

    This a good move from Econet, that means all competition have to come up with cheaper unlimited plan options below the $45 that has been set, its going to be a interesting month of September 😁. I hear netone has new products to be launched soon , Telone to reduce prices as well.

  4. Ted Farai Mandoreba

    The unlimited data plan is good i am actually interested in it… Being non GeoLocked is also good…5mbs there now why not just put it at 10mbs…. Liquid was throttling us at that speed (10mbs)… We worked with it …its a descent connection speed …. Waiting for other telecoms to throw in their challenge… But as of now i am getting this package…i had budgeted for the starlink kit… This one from econet …i am in

  5. Dzidzai

    Well done Econet, this is one of the most disruptive things to happen in a very long time.

    I for one will sacrifice trips to the town center to renew my subscription.

    1. Prince

      Any idea on the latency, specifically for gaming e.g. COD mobile. My biggest gripe with any service, is how unstable the ping is. You play people on fibre across the border with your “fibre”. They have a ping in the 20s-30s and yours, anything from 30s to 90s and when it’s really bad, you cross the 200ms mark. The figures I have given seem small, but they make all the difference in competitive play.

      1. Dzidzai

        I’m not sure, I will let you know once I have tried it.

      2. T ccoki

        Dont really know but i think i once got like 129-190ping on mk1 on battlefield i lagged here n there but at night well i worked decent dont know how but i think the 5mbp cap is not on yet untill there are more ppl buying these sims

        1. Dzidzai

          I’m so jealous sha, I last played was it Battlefield 3 or 4 ages ago. Finally an option we can afford.

      3. Tongai

        It honestly depends with how good your general econet connection is in your area. I got 20-40ms on mobile legends. It does the job but if you generally struggle with Econet, don’t.

        1. Dzidzai

          For me Zol and Econet have have never given me issues. Even Telone ADSL, depending on your needs.

    2. JC

      You can buy SmartBiz *543#

      1. Munya

        My non-SmartBiz line accessed the menu, does that mean I can use my regular line or I need to get a new sim?

        1. Andy

          Get a new sim

  6. Space Boy

    Check! for Starlink. With a little creativity, companies can outcompete and compete with international players.

  7. Dzidzai

    To make this product give you the best return on investment, adverts should focus on teaching and not the product.

    A lot of people do not speak or understand written English very well. You need yo have messaging in key local dialects.

    You need to teach people on how they can use a router or hotspot with their family.

    Watch the cash pile up.

    1. Dzidzai

      You will also need to teach people on what they can do on the internet apart from social media and deleting comments on techzim.

      This means you must have a YouTube channel with all sorts of stuff, tech, travel, sport, science, space, natureb….etc

      Then somehow get that same messaging across, parents would like the fact that their child who wants to be a mechanic can watch videos on how to fix a Benz for example including but not limited to the trouble shooting…

  8. D.K.

    Liquid is part of Econet and it uses Econet infrastructure but is only available from selected base stations, will that not be the same for the Biz packages?
    What technology is Biz using for the article to give the impression that any handset will take the new SIM card and start working?
    Does Starlink have an FUP?

  9. Dzidzai

    For the customer this is great news, affordable unlimited internet.

    Do you know what goes with affordable unlimited internet.

    An Apple, Firestick or Android TV box with Uhuru TV offering more than 200 channels to keep your family entertained.

    For numbers. Unlimited internet $45

    Uhuru TV monthly subscription $15

    Coming soon.

    https://www.techzim.co.zw/2018/11/uhuru-tv-will-blow-your-mind/

    1. Jonathan Strydom

      Considering the competing option is $150 + $80 per month. This could save you a nice holiday.

  10. Sipho

    If locks you to the bandwidth you paid for after a day. So it’s not really correct to say speeds are uncapped

    1. L.S.M Kabweza

      it’s not speeds that are unlimited, its the data you download.

  11. JC

    I first use it in June when it was launched when the Smartbiz 5 was still $70. The highest speed i recorded was 3.2Mbps and only managed to use 280gig the whole month, i was actually lucky. I would leave it to download overnight. The network wasnt stable i would at least reboot the modem every now and then during the day.
    I made a mistake of recommending it to a friend who failed to reach 100gig the whole month.
    After the fuss that is all over X i subscribed again yesterday. I ran a test in Hatfield 4.87Mbps, Quensdalle 4.88Mbps and the CBD 5.17Mbps that was in the morning before 11am. I ran it again in Hatfield @11pm and i recorded 5.25Mbps.
    I wonder how some are getting 15Mbps on a 5Mbps connection it doesn’t make business sense.

    1. Alex

      I was getting good speeds almost up to 20mbps. Only this week that has changes and the line is strictly adhering to the 5mbps limit. It can temporarily go over but immediately comes back to the limit.

    2. Dennis Machingura

      Same situation with me I’ve never really reached speeds above 7mb on any Econet connection that’s not 5G

      I think people getting 20mbps when they run speed checks they confuse megabits for megabytes so
      2.5 megabytes in megabits is around 20something megabits and most IT network oriented stuff is measured in megabits

      I suggest pipo research on that u will understand a lot about netwrk speeds and how your devices measure them

  12. Job Muhwati

    Econet can not be trusted, that is when basing on previous experience. They introduce these niceties which are sugar-coated at first then later once the sugar coating wears off it’s back to the usual Econet inconsistencies.
    Given the choice, I will go for the new kid on the block i.e. Starlink.
    I hope Econet and other local service providers will improve because now they no longer enjoy the monopoly and protection, they now have strong competition.

  13. Tapiwa

    Bought mine few days ago, so far so good 🔥🔥🔥

    1. JC

      What are the speeds

      1. Dzidzai

        5mbps+ more than enough to stream YouTube on 2K.

    2. Tinashe

      How much do you pay for your first subscription?

      1. Dzidzai

        In the article I think it’s $45 straight. Not sure about price for sim and if you need a router.

        1. Anonymous

          Sim $2

  14. Dzidzai

    Best thing since sliced bread.

    A father now can hotspot his phone or get a router or WiFi range extender to get to those corners of the house that always seem to have an unstable connection.

    Some home economics quickly. Lets say you are a family of 5. This means everyone is paying $9 per month for up to 5Mbps unlimited internet, it will take some beating this offer.

    Now as an parent you have provided your dependents with unlimited internet, its up to you to govern what acceptable and what’s not.

    .

    1. CyberGhost

      I love the level of enthusiasm you’re showing in this product, please update on this platform when you’ve bought it and tested how it works

      1. Dzidzai

        Yes sure, will let you know. If I forget, please remind me.

        1. CyberGhost

          I’ll definitely do that

    2. Ezra

      But won’t the number of users also affect the speed?

  15. Tinashe

    I think it’s really a good idea

    1. Cobra iComms

      Very!

  16. Always Off Topic

    Once everyone jumps on to this bandwagon what is going to happen to the speed. $45 for 1TB is great, until you start struggling to load the GoogleSearch homepage because of congestion during peak hours. I am suspicious of this new offer from Econet. Why aren’t they just straight up offering cheaper data bundles. Why do i need a whole new sim card? What about regular Econet subscribers? Are their speeds going to be throttled to prioritize this new class of users? Whats the catch??? Dang it !! Years of bad customer experience have turned me into a skeptic. I mean, can anyone blame me, there’s always something when Econet makes an offer that seems too good to be true. I need therapy.

    1. Dzidzai

      The proof is always bin the pudding.

      In tech they know they have early adopters then laggards will come. If ZOL can provide 20Mbps, I’m sure Econet can provide 5 Mbps. I’m not on this offer but I download 300MB Firefox file in QuickTime, only to revert back to Chrome.

  17. Prince

    I recently acquired mine but to clear up:
    1. You can’t buy the line without 4G/LTE router.
    2. You can’t buy line if you have a mifi device
    3. If you put the sim in phone they will block the number (someone from econet said so)

    1. Dzidzai

      How much is the router?

  18. Gunz

    So how much for the router in econet shops I hope that they support Wi-Fi 6e

  19. Againson

    Lets wait for starlink to come on board so we can weigh our options well.

  20. nice

    I would definitely be in for 22.50 for 500gb….I don’t need a terabyte

  21. Nitpik

    They are cannibalizing liquid home wibroniks package. Possibly fibroniks. But the consumer is the real winner here. Interesting times.

    1. Dzidzai

      If they get the numbers then we may see a change in the entire market, if the consumer wins, no complaints from me.

  22. Dzidzai

    If you are a Bar or Night Club, Restaurant, get onto this Econet SmartBiz.

    Get a router and extender, get unlimited internet for your bar, the patrons will be happy and more than willing to keep coming back and impulse buy, you will have to chase them out, you will differentiate yourself from the competition quickly.

    Then a TV box, and you could do all sorts of things and show all sorts of content your Patrons want to see.

  23. Lindy

    Good point there I agree

  24. Anonymous

    Can this smartbiz allow streaming? With up to 20mbps, it should be possible right.

  25. Nigel

    Is this line for business owners or anyone can access it ?

    1. L.S.M Kabweza

      Anyone

  26. Krammy

    Starking is unlimited at high speeds when not on roaming and only getting faster. Also zol is waking up with the unlimited fibre but still has room for improvement. Ashante B…..

  27. Skeptic

    I really want to try out Smartbiz but l have PTSD with Econet something sneaky is always behind the corner but currently l use Powertel and it’s the worst as soon as zesa goes you start having problems with 3 to 4 hours it’s the same as not having the internet anyway.

    1. Anonymous

      Starlink or zol fibre is your go to

    2. Dzidzai

      Let it go – Frozen

      Let’s try it.

  28. Chimhs

    Got the line but econet guys said you can only activate it if you have a router and it’s not available for your phone

    1. Cobra iComms

      How much is the router?

      1. Smartbiz

        By router,do you mean that a mifi is included as well,or their router?

        1. Cobra iComms

          I mean the Router. The one with the antenna.

  29. Feign

    SmartBiz for now. That way competition should lower the subscriptions

  30. Anonymous

    This line works good umnandi aaaa huh the speed is good and great thank you econet

  31. nyasha

    Insightful. turns out you know nothing until you really know. Smartbiz the way to go

  32. Allen

    I’ve trying out this SmartBiz option today but just like the previous times I’ve tried out an Econet line in the MiFi modem that I have here, it’s start and stop. You connect for a few minutes then it just disconnects and you struggle to reconnect. Maybe NetOne’s equivalent to SmartBiz will be worth a try because Econet just isn’t working.

    On a side note, does anyone know what Econet’s MCCMNC is? I checked online and saw 64804 but I want to be sure so please let me know.

  33. See

    The econet guys know this better. Just check their bundle prices. Hapana chitsotsi. Unototenga zvine advantage kwavari. See, ndiyani anopedza 1TB data. Unless you use expert systems like autocad, archiplan, or you are a developer always using data. I bet that only 20 percentage of those who buy the $45 package use 500gb or more. The rest will pay for data which will expire. But still it’s reasonable.

  34. Vambai Shenjere

    It sounds good, and the price is quite affordable. I personally don’t mind the speed. We have been dealing with this speed of 20mbs for some time and it was working well. For the time being I vouch for the Econet smartvirtz. My worry though is this readily available