Mukuru Wallet Officially Launches in Zimbabwe: How It Works and What It Offers

Leonard Sengere

21 March 2025

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We attended the official launch of the Mukuru wallet yesterday. As you may remember, Mukuru was awarded a Deposit-Taking Microfinance licence last December by the RBZ, which made the wallet possible.

Mobile money is popular in Zimbabwe, and there are various wallets available. So, why would one choose the Mukuru wallet? Mukuru answers this question this way:

Guaranteed cash when you need it
Send money locally for less
Store your money safely
FREE cash out on international money received
Send and receive money from your phone anytime, anywhere
Buy airtime, electricity, and pay your DStv

That gives you an idea of the benefits of the Mukuru wallet. Before there was a wallet, all you could do when you received funds via Mukuru was withdraw them. The wallet allows for Mukuru’s new slogan, which goes something along the lines of: Send, Store, Spend.

Wallet structure

The wallet has two pockets, and your balance is just the sum of the two pockets’ balances.

One pocket is called the Mahala Cash Out pocket. All international money transfers and aid funds will be placed in the Mahala Cash Out pocket. As the name suggests, this is the one you can cash out from for free.

I think it’s best to think of this pocket as the old Mukuru—you receive money and cash out. The new feature is that you now have the option to transfer funds from this pocket to the other one.

The other pocket is called the Transactional pocket, and again, the name gives it all away. You can transact from this pocket, i.e., buy airtime, pay for electricity, settle DStv bills, and pay for insurance.

All domestic money transfers (DMTs) and cash-ins will be placed in the Transactional pocket. Cashing out of this pocket is not free—it will cost you 1.7% of the amount.

The full fee structure looks like this:

The enterprising Zimbo might be thinking, “Could I not just transfer the funds to the Mahala Cash Out pocket and then withdraw them for free?”

They saw you coming. A customer will be able to transfer funds from their Mahala Cash Out pocket to their Transactional pocket for FREE (but NOT vice versa).

So, if you receive funds and would rather send them to someone else or splurge on some airtime, it won’t cost you a dime to transfer the funds from the Mahala pocket to the Transactional one, which is a good deal in my opinion.

Do note that the RBZ’s limits also apply to the Mukuru wallet:

So, those are the basics you need to understand about the Mukuru wallet.

mukuru Mukuru wallet

Comments

31 responses

March 21, 2025

Citizen255

What’s on offer that can convince me to leave EcoCash.

Reply
1. March 21, 2025
  
  ZiZo
  
  very true Ecocash is wayyy cheaper
  
  Reply
March 21, 2025

Dee

sounds like any other wallets.. nothing unique here

Reply
March 21, 2025

Curious Guy

Techzim you haven’t answered us. What happened between you and econet. Is this site still zero rated on Econet?

Reply
1. March 21, 2025
  
  Makatukura
  
  Yes it’s zero rated
  
  Reply
March 21, 2025

Ecocash

Nothing special here… With the way the mukuru agents serve their clients, i will stick with Ecocash

Reply
March 21, 2025

Anonymous

so they dont even have an app

Reply
March 21, 2025

Wow

Bank charges are ridiculously high here across the board for banks and wallets

Reply
March 21, 2025

Anonymous PQR

So is it possible to send to another non Mukuru registered user?

Reply
March 21, 2025

Woke warrior 2

If you are planning to visit USA. Some precautions to take:

😊Take a burner phone with no social media accounts and only a burner email account and burner messaging account

😊 Scrub the internet of all your negative comment on Trump and company. Some platforms eg Facebook, you can delete any or all of your comments and posts. If you own a blog delete the posts of concern and take measures to get search engines to remove the post from their indexes.

😊Delete any posts and comments that align with what Trump and Musk are retaliating against eg Racism, discrimination, woke, LGBTQ+ etc

😊Result may vary. Don’t try to poke Satan in the eye 🤣🤣🤣🤣🤣

😊 Good luck

Reply
1. March 22, 2025
  
  Me no go there!
  
  EFF Border Search Pocket Guide
  
  This is a handy guide designed to be printed, folded, and carried in your pocket while traveling.
  https://www.eff.org/files/2018/01/11/border-pocket-guide-2.pdf
  
  Going to where? 🤣😂🤣🤣🤣🤣🤣🤣🤣
  
  Reply
2. March 23, 2025
  
  1984
  
  It was a matter of when not if
  
  Immigrants to Share Their Social Media Handles When Applying for Citizenship
  
  https://www.rollingstone.com/politics/politics-news/trump-immigrants-share-social-media-handles-1235301736/
  
  Reply
March 21, 2025

Kunta Kinte

A burner laptop and tablet that is free of anything that can trigger Trump and Musk and their minions.

Its not worth it to be mistreated like they are doing to the being denied entry into the USA

Reply
March 21, 2025

Jimmy Crowe 2

To be on Musk and Trump’s side consider being a fighter for such causes like

ant-Palestine, ant-Hamas, anti-ANC ant-Ramaposa

Be pro Israel pro occupation and exterminating Arab and Palestinians.

Be anti-LGBTQ+ anti-woke anti-George Floyd pro-police treatment of blacks in the USA

Results may vary

Reply
1. March 22, 2025
  
  New World Order!
  
  A reminder when someone forgets that the condoms and AIDS medicines that were keeping HIV in check in Zimbabwe and around were sponsored by USA via USAID:
  
  White House Says It Won’t Return Statue of Liberty to France After Lawmaker Demands It Back: ‘They Should Be Grateful’
  
  https://people.com/white-house-wont-return-statue-of-liberty-to-france-after-lawmaker-demands-it-back-11698779
  
  The White House has no plans to return the Statue of Liberty to France.
  
  “Absolutely not,” White House press secretary Karoline Leavitt said during a televised press briefing on Monday, March 17. “My advice to that unnamed low-level French politician would be to remind them that it’s only because of the United States of America that the French are not speaking German right now.”
  
  Leavitt, 27, was responding to a reporter who read a quote from French member of the European Parliament Raphaël Glucksmann.
  
  On Sunday, March 16, the politician, 45, said he “does not think that the U.S. represents the values of the Statue of Liberty anymore.”
  
  Reply
March 22, 2025

MYST

Its perfectly fine to play golf all day. Mr. Dorward used to do it at Harare South Country club. Good for us because he would give us a lift kusvika pama Orange pa Gilstone Estate, Mahusekwa turnoff in his always latest Mercedes Benz, they had a his and hers with Rosemary.

He had moved past operations to administration. How do you run 12 farms under your title. He gave each farm manager a bank card, Blackforby Chibero type boys. The farm manager was responsible for his farm down to purchasing and procument. As long as you had an audit trail you could defend in the meeting. He also set up a radio network. Those days we didnt have cellular phones.

It would go like this. Shrewsbury Shrewsbury Kimcote.

Hello this is Shrewsbury

How is the weather on your side.

We have a huge electrical storm, we are taking the boys and equipment indoors.

Over

Over

I visited Mr. Dorward in Mount Pleasant for All Lang Syne. We spoke about the rock anomaly at Chenyika Ranch which he said could not be prospect because diamond drill bits are as big as a fist. I also asked . Sir when did you know you had made it.

He causually answered, in a meeting with all the farm managers around they used to say ‘on my farm’ my plas, they took ownership of someone elses farm. Why, they would not want for a nive house, a Nissan Hardbody or KB, what ever they chose, your wife could run the farm shop, if you needed to enter any school he could write a letter. And if you showed initiative and enteprise you would eventually become his partner in business.

Gyles Dorward havana kumboita deputy minister of Agriculture nguva yana Smith here?

Reply
March 22, 2025

MYST

If you own a farm, you need a capable farm manager. There is a reason the foreman has to listen to the Manager. Some foremen seeing a fresh recruit from Blackforby then try mess with him or her.

Would you rather have a trained pilot with hours on his resume or a guy who plays X-Plane without world scenery because the entire file is 50gigs long.

Show me the running of an enteprise and we may predict a Kodak moment. When the suits take over the creative effort. Imagine if Kodak went in graphic cards,gaming, streaming and making movies earlier, they had the name and the patents but didn’t want to sacrifice their cash cow business side I read somewhere.

You cannot scrimp on the human resources aspect of an organisation. Just a simple good morning Jeff how was the game will suffice. You employees also want to get better, once in a while you should bring an educator to work so they learn all about these AI, Cybersecurity, Parenting, Health and all sorts of tangible benefits for making someone else rich.

Another thing fast internet and fast computers do not motivate employees, but may dimotivate them if the reverse is true, herbergz two factor theory. When the IT department comes looking for i9s, do not settle for i3s. Perhaps guide them as the cost center manager. Lads amd lasses you can have the i9s only in ypur department plus a budget graphics card at most mid range no cross fire or sli. However for everyone else an i5 will do. When the ladies say they need a separate sanity bin in the ladies toilet, as they what to buy.

Thats just me.

Reply
March 22, 2025

MYST

Tobacco farmer, wouldn’t it work if you deposited wages in a Mukuru wallet so you don’t have to carry around wages in hard cash.

Then you have to make a small investment. Mutsa gallis kana tractor, vanhu voenda ku shopping vamwe kubhawa at least once a month. Do you know farm life unogona kuitama years usina kumborohwa nemhepo. I know, I lived it. Tobacco in labour, reward your workers but more importantly there are little gestures that go a long way.

Focus on quality. Phone extention officers they are there for you! Make their time worthwhile as well its perfectly allowed to pay a consultant in cash or kind.

Reply
March 22, 2025

Scratch Over It

Such a cool way to enjoy the game! Scratch Over It

Reply
March 23, 2025

Dzidzai.Chidumba

There was a fire in my room. Early in the morning. Choking smoke. I saw it start, incendiary device, it only manahed to destroy my best grey pants slim fit, they had to go eventually and my camourflage pants I bought from the Driver’s wife.

Thank you Lord.🔥

Water and fire are part of warfare Sun Tzu said, we have all read the book, would you like it did it to you, futi your mom is very good looking, I want her to feel young again. You crossed a line.

Reply
March 23, 2025

MYST

Rosemary is my white mum. She gave me the nickname mafuta because I a fat baby. Then other people she gave a farm store too called her Marujata because she liked to have fun.

Everytime I see her she gives me a big hug, and she always bakes something for me. Some of the things I cannot even pronounce. Then she grabs the wine, she likes white wine but she knows I love red wine.

Then she holds my cheeks looks me in the eye amd says. How are you my boy. Well could be better maam, but I am grateful for the small mercies.

We talk about everything and then we nyeya people. She will be like Gyles is a gardener now. One of the richest men in Zimbabwe is still working for his grand children. I remember when they were stuck in Paris they called me to help but I was powerless to help, unconnected but connected.

They we spoke about the farm and so many people died of HIV. Those days it was tue most agonisng death sentence. Nowadays there is a cure using Stem Cells from a resistant donor like what happened in Germany. Sometimes clinical trialsbare a farce. For Covid we had a record breakimg vaccine, but the cure for HIV is still under trial, ethics comittee what what. Any way

Mrs. Doralward was like Gyles reads a lot so you can never argue with him..kkkkk😂 He is my Dad so we can tease him plus he is a Falcon College boy. Nigel used to fly to school. it was cost effective in those days, Harare Bulawayo then Esigodini. Barbs how is the College Shooting club?

Then she said you cannot really tell your children not to smoke becaise you farm Tobacco😁 Haah Rosemary, the lady who ade me fall in love with art and horses. Every holoday she would buy me crayons. She would come pick me up at Vainona Primary for icecream at Avondale. Back then I couldn’t speak English past I am fine and how are you, but she would keep speaking to me until I said a word I couldn’t repeat in front of the lads ku farm. Zvikanzi me one of the older boys kune varungu vatema,and I was looking around trying to figure out what he meant.

Unrepentant Rhodesians its never too late to repent, hanti👊

Reply
March 23, 2025

Basit Rehman

The launch of the Mukuru Wallet in Zimbabwe is a game-changer for mobile money users! The ability to send, store, and spend money seamlessly, along with free cash-outs on international transfers, makes it a strong option for financial transactions. The two-pocket system adds convenience and flexibility, ensuring users get the best out of their funds.

For more useful tools, check out Calculadora Alicia.

Reply
March 24, 2025

Dzidzai.Chidumba

Growing we didn’t have a car. Mai Fadzi. Mai Matongera. Mai Tinashe. Mai Kudzanai. My mom. How do we select which child to name a person. So I could be Baba Naniso. Baba Raviro or Baba Jacob. The choice is yours really.

That lady. Mai Fadzi used to pick me up from Highlands School hostel. Religiously. Then we stop pa park town, visit her sisters in Epworth. All the time dropping off food and other goodies.

When my dad died she came with her GD6 and I was like ndeipi.I now a man,so.

Reply
March 24, 2025

MYST⚡💀⚡

Ma lecture mu bhawa no. Full of I know.

Reply
March 24, 2025

MP Readers Club

CASTLE Lager. Clever Artillery Soldier Takes Lager Every Day.

Mr. Fisher Malborough Police Station.

Miss you man.

Reply
March 24, 2025

MYST

Acrra Hearts of Oak. DemMbare says hello. We have a debt. Mr. Chirambadare.

Reply
March 24, 2025

Dzidzai

Sha tirikuda ku Jobola pa Jabhuna.

Reply
March 24, 2025

NAVY Boyz

Rasta just because she works in a bar and plays chunes doesn’t she lovess you. Its customer servive.

Reply
March 24, 2025

MYST⚡💀⚡

kwama Makoni. Zvakanzi Dzidzai don’t be violent.

Mazam please may I shoot them?

Reply
March 25, 2025

MYST⚡💀⚡

The day I visited the National Heroes Acre.

I got my Hoka’s then walked past PG. Then I paid my $3. Then a small donation to Museums and Parks. Then I walked.

Then the man from support Unit said,behind you there soldiers saluting, did you see then. I turned around and I said no, I didn’t.

When you walk up the stairs there is a new structure. You should see it its dedicated to Comrade Robert Gabriel. Mugabe its actually very nice.

Then a man from Presidential Guard (PG) walked up to the top to meet me. Excellent trigger displine. You can feel perfectly safe with a man next to you holding an AK47. Then he said you are going already. Yes had to get back to the Inkomo area.

Reply
March 25, 2025

MYST⚡💀⚡

Babie handei ku Kariba. We will take the bus because I want to drink. Do you know a lot of accidents are caused by someone rushing home to their spouse from goodness knows where, or people who.say I don’t stop at a red robot manheru. So drive in the afternoon then because unge uchikwata smash and grab, munosangana pamnharadzano.

Babie in Kariba we will be doing all sorts of touristy things. Walking around in shorts and doing nothing but getting fresh air. Just because. Then we come back, ukasandida after that, then it means I am losing my touch. Asi zvinobvumidzwa kuramba munhu

Reply