USSD codes are the quickest way to access NetOne services directly from your phone. This comprehensive directory contains all active NetOne USSD codes organized by category, along with explanations of what each code does and how to use it effectively.
Airtime & Bundles
| Service | USSD Code | Description |
|---|---|---|
| Check Balance (USD & Zig) | *134# | Check your main account balance |
| Recharge Airtime | *121*recharge_code# | Load airtime using a scratch card |
| Convert Airtime to USD Bundle | *379# | buying USD denominated internet bundles from your airtime |
| Convert Airtime to Zig Bundle | *171# | buying Zig denominated internet bundles from your airtime |
| USD Bundle Balance | *379*6# | Check how much USD Bundles you’re left with |
| Turn Off Out of Bundle Browsing (OBB) | *130*2# | Turns off using your airtime to for the internet before you buy a specific internet bundle |
Specific USD Bundles
| Social Media Bundles | *379*1# |
| Mo Gigs Bundles | *379*2# |
| One Fusion Bundles | *379*3# |
| Dollar a Day | *379*4# |
| Khuluma Voice Bundles | *379*5# |
One Money USSD Codes
| Access OneMoney Menu | *111# |
| Register OneMoney | *111*1# |
| Send Money | *111*1# |
| Airtime | *111*2# |
| Make Payment | *111*3# |
| Cashout | *111*4# |
Self Service
| Check your number | *123*1# (You have to register first) |
| Request Puk | *123*3# |
| APN Settings | *123*4# |
Bank USSD Codes
| Bank | USSD Code |
|---|---|
| AFC Bank (Agribank) | *276# |
| BancABC | *242# |
| CABS | *227# |
| CBZ | *230# |
| Ecobank | *245# |
| EcoCash | *151# |
| First Capital Bank | *229# |
| FBC Bank | *220# |
| Metbank | *234# |
| MyCash | *212# |
| Nedbank | *299# |
| NMB | *241# |
| OneMoney | *111# |
| POSB (Telecel & NetOne) | *222# |
Troubleshooting Common USSD Errors
When using NetOne USSD codes, you may occasionally encounter errors. Here’s how to resolve the most common issues:
Cause: Network congestion or incorrect code format
Solutions:
– Check that you’ve entered the code correctly with all * and # symbols
– Try again later when network traffic may be lower
– Restart your phone and try again
Cause: Temporary network issue or system maintenance
Solution:
– Wait a few minutes and try again
– Check if your SIM is properly inserted
– Contact NetOne customer care if the problem persists
Cause: The service you’re trying to access is temporarily unavailable.
Solutions:
– Redial the USSD code and respond more quickly
– Prepare your selections before dialing if the menu is complex
Solutions:
– Try again later
– Check NetOne’s social media pages for service announcements
– Contact customer care if the issue persists
Solutions:
– Try again after a few hours
– Contact NetOne customer care for service status updates
Tips for Using NetOne USSD Codes
- Save Important Codes: Store frequently used codes in your phone’s contacts for quick access
- Check Balances Regularly: Use *134# frequently to monitor your balances
- Verify Transactions: Always wait for confirmation messages after transactions
- Keep Your PIN Secure: Never share your PIN when using secured services
NetOne USSD Code Updates
NetOne occasionally updates its USSD codes or introduces new services. We update this directory regularly, but if you discover a code has changed or a new service is available, please contact us so we can update our guide.
For additional assistance with NetOne services:
Email: customerservice@netone.co.zw
WhatsApp Support numbers: