• TelOne switches ADSL service to prepaid, enforces data capping

    If you’re a TelOne ADSL customer, then you probably know that TelOne wasn’t enforcing your ADSL package data cap. That is, say you were paying for the US $30 Basic package that has […]


  • TelOne introduces SHDSL service

    TelOne, Zimbabwe’s sole fixed lined telephone operator, yesterday announced the introduction of an SHDSL service. SHDSL, short for Single-pair High-speed Digital Subscriber Line, is a variant of the DSL technology […]


  • TelOne owes Econet much more interconnection money than NetOne does

    Last month, when Econet Wireless chief executive, Douglas Mboweni, appeared before a parliamentary committee on Media, Information and Communication Technology on ICT, he reportedly disclosed that Econet is owed a whopping […]


  • TelOne announces backhaul fibre availablility for operators & companies

    TelOne, the state owned and Zimbabwe’s sole fixed telecoms company announced today the availability of backhaul transmission facilities for leasing to other telecoms operators, government institutions, private companies and NGOs. […]


  • Econet owed $85m by NetOne & TelOne. About sharing infrastructure, USF

    Today, the Econet CEO, Douglas appeared before the Parliamentary Portfolio Committee on Media, Information and Communication Technology on ICT. The appearance was for discussion on various issues ranging from tariffs, infrastructure […]


  • TelOne increases ADSL subscribers to 8,600 in 6 months

    In December last year, TelOne revealed that it had only connected some 2,600 subscribers to the ADSL since it launched the service earlier in the year. The growth has been […]


  • TelOne Internet slows down after fibre cut in Mozambique

    A fibre cable cut in Maputo, Mozambique that occurred on Wednesday 9 May has adversely affected TelOne’s internet services. The problem affected at least all TelOne ADSL users in Zimbabwe whose internet significantly slowed down, with some users not able to access the service at all. According to our sources at Zimbabwe’s sole fixed telecoms…


  • TelOne rolls out ADSL Internet in Mutare, Marondera and Gweru

    TelOne Acting MD, Lawrence Nkala, revealed in an article posted by the Sunday News this week that TelOne has expanded ADSL services to more cities and towns successfully. The new locations that now have ADSL internet are Mutare, Marondera and Gweru. This is addition to Harare and Bulawayo, the capital city and second largest respectively,…


  • New online business directory launches, uses TelOne directory data

    The online directory of the Zimbabwe’s sole fixed line operator, is by far one of the most useful websites locally providing business phone numbers and addresses. It’s the go to web destination to locate businesses. But it’s also far from perfect as a tool to connect to businesses, having no way for business owners to…


  • TelOne responds on extent of internet disruption from EASSy cable break

    Earlier this week we reported that the TelOne had been affected by the EASSy cable breakage between Djibouti and Port Sudan almost 3 weeks ago. We sent TelOne some questions on the extent of disruption that the EASSy issue has caused them. We also asked them if some recent ADSL issues were related to the…


  • I walked into TelOne again this week, this time I’m getting my ADSL

    Last week I ranted a little about walking into TelOne and basically getting the kind customer service that makes you want to shop elsewhere. Small problem with that is the fact that TelOne runs a monopoly on ADSL services right now so there’s no taking the business elsewhere. But ranting about it helps sometimes. It…


  • I walked into TelOne

    Yesterday, I walked into TelOne to ask about the landline application I submitted some 3 months ago. 30 September 2011 to be exact. I need the landline for ADSL broadband internet. TelOne as you know is the state owned sole fixed line operator (and provider of ADSL services) in Zimbabwe. The operator decided on a…


  • “We are targeting at raising our subscriber base to 1 million” says TelOne

    Yesterday, a Bulawayo state owned publication, the Chronicle, carried an article about the state owned fixed line operator, TelOne. According to the article, an infrastructure upgrade exercise is underway at TelOne as part of a multi-million dollar deal with Huawei International and Alcatel Lucent. The first phase will be complete this month, the article says,…


  • TelOne to benefit from additional WIOCC cables

    WIOCC, the special purpose vehicle that TelOne is part of, has entered a strategic partnership with Cable & Wireless Worldwide to increase the reach and reliability of the WOICC cable system. The new partnership means WIOCC is now effectively invested in two additional submarine cable systems, the Europe India Gateway (EIG) and West Africa Cable…


  • Africom officially interconnects with Econet and TelOne

    Today, Africom sent a message to its customers through SMS announcing that the Africom CDMA network is now officially interconnected with the Econet mobile network and the TelOne fixed line network. This in addition to the existing Telecel interconnection. Africom also took the opportunity to remind the market that making calls to other networks costs…


  • TelOne is looking for a hundred million dollars, full stop

    Back in March this year, Zimbabwe’s telecoms regulator, POTRAZ, revealed that it had granted TelOne the fourth GSM license in Zimbabwe. The Zimbabwean government now effectively has two GSM licenses as a result. The other is through NetOne. A GSM license is a treasured asset world over, more so in Africa where mobile telephony uptake…


  • TelOne responds to allegations of mismanagement

    Three days ago, the Zimbabwe Mail, a local news website ran a story titled “TelOne on the brink of collapse”. The story accused the TelOne management of running down the fixed line telecoms operator due to “gross-mismanagement in the face of stiff competition from mobile phone operators”.


  • TelOne not aware of MTNL acquisition “arrangement”

    Two days ago, an Indian publication, The Economic Times, reported that Indian state owned telecoms firm, MTNL, was eying a 51% stake in TelOne. We did a story on that here.


  • Indian telecoms firm, MTNL, negotiating for a 51% stake in TelOne

    Mahanagar Telephone Nigam Limited (MTNL), an Indian state owned telecoms firm, is reportedly considering acquiring a stake in TelOne. An Indian publication, The Economic Times revealed today that MTNL is eying a 51% stake in Zimbabwe’s sole fixed line operator.


  • TelOne forgets to register ‘dotmore.co.zw’

    For some strange reason, after generously spending advertising dollars on the launch of its new broadband product called Dotmore, TelOne forgot to register the ‘dotmore.co.zw’ domain.


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