• List: EcoCash, OneMoney Agents Whose Accounts Were Frozen For Suspected Forex Dealings

    The RBZ sent out a directive to mobile money operators asking them to block mobile money accounts suspected of “involvement in illicit foreign currency transactions and/or money laundering”. Below is a list of the EcoCash accounts suspended; CALM YIELDS PVT LTD 771390431 9888 INTERCREST CAPITAL MICROFINANCE 782193268 238185 TREZOR INVESTMENTS 779402111 16412 LINSA INVESTMENTS 787630789…

  • RBZ Orders Banks To Freeze EcoCash, OneMoney Agents Suspected Of Illicit Forex Deals

    The RBZs Financial Intelligence Unit has directed all banks to freeze bank accounts linked to Mobile Money Agents listed in a note that was leaked to the media. Acting Director-General Financial Intelligence Unit Oliver Chiperesa ordered banks to freeze, with immediate effect, all Ecocash and OneMoney agents suspected of involvement in money laundering. Read the…

  • Protecting Monopoly Through COVID-19: EcoCash Scraps Fees For COVID Relief Funds

    EcoCash has announced that they will be removing processing fees for cash transfers designated as COVID-19 relief funds. The move seems to be a direct response to the government choosing to exclusively distribute COVID-19 relief funds through OneMoney, the mobile money platform that rivals EcoCash. EcoCash has moved to remove all processing fees for cash…

  • EcoCash Reduces Minimum Airtime You Can Buy To $2 – Feeling The Coronavirus Pinch?

    EcoCash has reduced the minimum amount you’ll need to buy airtime on the mobile money platform from $4 down to $2. Econet users have been getting messages urging them to get the lower denomination airtime via EcoCash; Need airtime for voice calls? Get Econet airtime from as low as $2 on EcoCash today. Simply dial…

  • EcoCash Increases Transaction Limits As ZWL Continues To Fall

    As Zimbabwe’s currency continues to take a beating, the country’s leading consumer payments platform, EcoCash has revised its ceiling on transactions. These limits are set with the approval of the RBZ. Given that the central bank is in denial as to the actual value of its currency the revisions come short of what the market…

  • EcoCash & Mobile Money Players To Pay Out Interest If You Keep Your Money In Your Wallet

    Mthuli Ncube is said to have gazetted a new financial instrument yesterday that will enable mobile money users to receive interest on the money they keep in their mobile money wallets (i.e EcoCash, OneMoney, Telecash and MyCash). At inception, mobile money users will get interest rates of about 0.02%/day; If you keep a $100 dollars…

  • EcoCash Nicodemusly Raises Charges

    For the latest EcoCash Charges, please see this August 2020 update. We recently got a tip to the effect that EcoCash had silently raised charges for EcoCash biller charges, slapping a $5 fee per transaction; Ecocash biller charges have shot up to $5 flat per transaction irrespective of amount. Was shocked today when sending various amounts for…

  • EcoCash Distances Self From Fake Customer Service Number

    EcoCash took to their social media channels to warn subscribers using the mobile money service to avoid interfacing with a certain fake support number claiming to process instant renewals. The fake support number has been associated with the following message: Econet Urgent Notice Don’t be delayed by calling EcoCash for reversals and hanging transactions simply…

  • Here’s How You Can Pay For Netflix Using EcoCash/OneMoney

    A few weeks ago we talked about Paymy.co.zw – a payments platform being introduced by Fresh In A Box in order to make it possible for Zimbos to make cross-border payments (that normally require a Visa/Mastercard) using local currency. The service has gone live and will facilitate payments for the following services and more: Netflix…

  • [Update] Fresh In A Box Working On Service That Allows You To Pay For Netflix Using EcoCash

    Yesterday, Fresh In A Box’s Chief Vendor Kuda Musasiwa announced that Fresh In A Box is working on a tool that will enable zimbos “to pay for stuff like Netflix easily and quickly using EcoCash and OneMoney”. This service will probably be in demand since many people just aren’t interested in getting prefunded debit cards,…

  • [Updated] EcoCash Users Now Able To Reverse Transactions Via USSD

    EcoCash has introduced a new option for people who’ve mistakenly sent money to the wrong individual. By dialling *150# and selecting option 3 (Self Help/Reversal) EcoCash subscribers can either submit a reversal or approve the reversal of a transaction. Transaction reversal will require both parties to approve, so those of you who thought they would…

  • Breaking: EcoCash Tariffs Going Up, RBZ Has Approved

    The Reserve Bank of Zimbabwe has just approved the adjustment of transaction fees upwards by Zimbabwe’s largest mobile money operator, EcoCash. According to reliable sources this approval has been granted this very afternoon. We are yet to get our hands on the new transaction fee schedule. Our sources have informed that EcoCash will effect the…

  • [Video] EcoCash CEO Thanks Users For Patience During Bumpy Upgrade

    EcoCash’s CEO Natalie Jabangwe thanked users of the mobile money service for their patience with EcoCash: EcoCash’s November upgrade was marred with glitches and for weeks after the mobile money platform was in a worse-off state than it had been pre-upgrade. It’s no surprise that in the video above the CEO mentions that they’re still…

  • [Video] 4 Ways To Buy Any Airtime Using EcoCash

    This is a guide on how to buy airtime for any network using EcoCash. Techzim is offering the service on 4 platforms. Facebook Messenger, WhatsApp, Techzim Market App and Techzim Market Website.

  • Alleged Fraudster Generates $20 000 Worth Of Fake EcoCash Payments

    We’ve talked about fake EcoCash payments before, here and more recently here. Another case of EcoCash related cyber-crime has occurred with a Bulawayo based man being accused of defrauding a supermarket after faking EcoCash payments to the tune of 20 000 on different occasions. He is said to have approached the employees at the supermarket…

  • Podcast On OneMoney To Overtake EcoCash In 2 Years

    On this episode of the Techzim podcast, we have a discussion on whether the statement by NetOne CEO Lazarus Muchenje that OneMoney will overtake EcoCash in 2 years is even possible. Some of the questions on our minds were: Has OneMoney been growing? What are the use cases for OneMoney? How is NetOne convincing people…

  • EcoCash Is Down… Again

    EcoCash has been stuck in an upgrade cycle since Saturday 16 November. Whilst the planned upgrade has been announced as complete a number of time since that date the service hasn’t really worked optimally for the last 3 weeks. It seems the platform is now down again with users getting one of many error messages…

  • EcoCash Users Flock To Econet Shop To Get Assistance As Post-Upgrade Problems Drag On

    EcoCash upgraded their platform two weeks ago but most users of the platform have reached that the upgrade was in actuality a downgrade for all intents and purposes. After the upgrade users couldn’t buy airtime, had their accounts blocked and lost money whilst trying to transact. The icing on the cake was a botched user…

  • EcoCash Sending Weird Messages To Subscribers

    This evening (Monday 2nd Novemebr 2019), EcoCash has sent some weird messages to some of their subscribers. It’s not so clear what these messages are but they seem to suggest that one has done a bill payment transaction even if they haven’t. Here’s a screenshot of the messages: The balance doesn’t seem to be affected.…

  • Podcast On The EcoCash Outage

    On this episode of the Techzim podcast, we have a discussion on the EcoCash system upgrade that turned into an outage. Some of the questions on our minds were: Do these things happen? What could they have done better? The new features, how are they? Isn’t Zimbabwe too vulnerable to EcoCash? You can listen on…

  • New EcoCash Merchant Payment UX Is Terrible

    UX stands for user experience- just in case. Almost two weeks ago EcoCash warned users that the platform would go offline for 24 hours over the weekend. They said this was to make the system better yada yada yada. Besides the fact that things did not go too well, EcoCash introduced some new user experience…

  • EcoCash Says We Are Almost Done Clearing Customer Queries

    EcoCash continues to battle with arguably its worst crash and whilst the service is back up, it’s certainly not business as usual. With that being said the mobile money service is now working on clearing customer queries. I’m pleased to say that transactions on our new EcoCash platform are now going through normally. We are…

  • EcoCash Says Its App Is Not Yet Stable, So Use *151# At The Moment

    Even though yesterday EcoCash sent out messages to its subscribers telling them that service has been fully restored, it looks like things are not flowing quite well in the entire EcoCash ecosystem. The largest mobile money platform has sent messages to its customers telling them that its EcoCash app is not yet up to scratch…

  • How Does An EcoCash Outage Affect Local Startups?

    What started out as an EcoCash system upgrade this past weekend quickly turned into the equivalent of a horror show for many local businesses which simply couldn’t process transactions on the most widespread payment platform in the country. We wondered just how impactful this disruption was and reached out to a number of startups to…

  • EcoCash Subscribers Receive Message Notifying Them That The Platform Is Up Again

    It’s been a rough week for EcoCash and anyone who depends on it (which is most of us if I’m being frank) but if messages being received by EcoCash subscribers are taken at face value – the storm is over. EcoCash Update Thank you for your support. All services are up. Kindly bear with us…

  • EcoCash Minimum Airtime Purchase Increased

    It appears the minimum airtime purchase you can make on EcoCash might be getting a 150% increase from $2 to $5. That’s currently the message popping up when users try to buy airtime for anything less than $5: There is a bit of confusion on whether these are permanent changes or if they are tied…

  • Here Are Some Of The New Features On EcoCash

    The infamous EcoCash upgrade which has been labelled by many as a downgrade due to the inconvenience caused by extended downtimes has been met with hostility because of its failure to work. We decided to scroll through the “new EcoCash” for ourselves and see if there are new features that have been added. The EcoCash…

  • EcoCash Is Not Closing Down, Says EcoCash As It Dismisses Fake News

    Amid EcoCash’s intermittent service disruptions, some people have decided to make people panic by cooking up doomsday warnings. EcoCash has dismissed a circulating message that is saying the Ecocash service and other mobile moner services will be closed down on 1 December, 2019. The message goes on to say that EcoCash users have to empty…

  • Steward Bank Facing Intermittent Challenges Alongside EcoCash

    EcoCash the largest payment platform in the country hasn’t been working properly for two and a half days and it seems EcoCash’s sponsor bank Steward is also currently facing some system challenges. A number of Steward Bank clients are failing to access the USSD platform with a “system busy, please try later” or “null” errors…

  • EcoCash System Challenges Persist Despite Service Being Restored

    Since coming back online last night around 9 PM as promised, EcoCash has been a hot mess, with intermittent service being the order of the day for users of the mobile money platform. Initially, there was some confusion regarding the functionality to buy airtime via EcoCash which seemed to no longer be available last night.…

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