How to Buy Starlink in Zimbabwe (Cash and Credit)

To buy Starlink in Zimbabwe, you have 2 options:

• Buy directly from Starlink on its website: starlink.com
• Either buy locally from an Authorised Starlink Reseller

Buying from starlink.com

First, get your payment method sorted

The first thing to do when you want to buy online is to get your payment method sorted. Since you’re will pay online, your money needs to be in a prepaid Matsercard or Visa.

Virtual Debit Card

You can get a virtual Mastercard account on EcoCash using the EcoCash app or USSD *153# (Wallet Services, EcoCash Debit Card, EcoCash Mastercard Virtual…)

If you’re on O’Mari, you can get a Virtual Visa card through a similar process (Dial *707#, Select Card Services, Select Request Virtual Visa Card…).

When you pay online, money will be deducted from your EcoCash or O’Mari balance.

Physical Prepaid debit card

You can also get your physical prepaid debit card, you will need to visit the bank branch and deposit your cash into the new card. (you only need an ID to get such a card and the process takes less than 15 minutes in total).

Important Note: Whatever means you are going to use to pay, remember to deposit more than the actual amount Starlink charges because the will be bank fees and taxes by the Zimbabwe government. Deposit about 20% more than you intend to use – e.g. to pay $73, deposit $88.

Buying Process

There are two ways to purchase your Starlink directly: paying the full amount upfront or using the installment option. Here are the steps for both methods:

Option 1: Installment Plan

1. Visit www.starlink.com and click on “order now“
2. Enter your address (e.g., ‘Senga Area 2, Gweru’).
   Starlink will list addresses as you type. Select one of those. If yours is not listed then click on the icon shown in the picture below. It will enter the location for you based on where you are.
   
3. Select your preferred package:
   • Residential Lite plus Kit in Installments
   • Residential with Kit in Installments
     
4. Choose your hardware payment plan:
   • 9 months at $16.67 per month
   • 6 months at $25 per month
     
5. Proceed to checkout. You will see the total payable amount of $73 ($50 deposit + $23 delivery fee)
   
6. Complete payment using the card or virtual card you obtained above (EcoCash, O’Mari or any Visa or MasterCard)

Option 2: Paying in Full

1. Do steps 1 and 2 as show in the first option.
   
2. Select your preferred service package:
   • Residential ($50/month) – this one is generally faster and can accommodate more people on the Wifi
   • Residential Lite ($30/month)
     
     
     
3. Scroll down to the Hardware section and add the Mini Kit to your cart ($200)
   • Mini Kit: $200
   • Standard Kit: $389
     
4. Proceed to checkout
   
5. Pay the total amount of using the payment method sorted above.

Buying from locally from Authorised Starlink Reseller

You only need to buy from local Authorised Resellers if:

• You’re a business (or school etc…) – businesses generally have unique requirements that may need an authorised reseller to understand and design a solution for.
• You don’t mind paying slightly more for your Starlink (See Starlink price comparison here)

There are currently 5 Authorised Starlink Resellers in Zimbabwe. You can see the list on the link provided (techzim.co.zw/starlink/starlink-approved-resellers-in-zimbabwe/) and also contact numbers.

If you’re not a business and you really just need Starlink dish and internet for home, you are better off just buying directly from starlink.com. You will pay much less.

Frequently Asked Questions