Starlink went live in Zimbabwe in September 2024. This resource page is a guide for everything Starlink. If you have a question not answered here, or infromation you think we should include, please email news@techzim.co.zw or WhatsApp us on: +263715068543.
What is Starlink?
Starlink is an internet service that uses satellites. The satellites work in pretty much the same way Dstv or OpenView works – that is, they can reach anywhere you are. This means people in remote areas can use it. This is great for remote schools, farms, mines, holiday resorts, rural homesteaders, religious groups…
Beyond network coverage, the major Starlink attraction is price. Starlink subscriptions are currently $50 a month for unlimited usage. This is generally lower than established internet providers charge.
Useful Info
- Current Starlink Prices
- Starlink Installers List
- Starlink internet speeds
- What to do when Starlink is congested in your area
- How to transfer your kit to Zimbabwe
- Starlink Mini explained
- How to reserve, purchase, register and activate your kit
- Authorised Resellers in Zimbabwe
- How to Share My Starlink With Neighbours
- How much Solar power do the WiFi and dish need?
Frequently Asked Questions About Starlink
You can buy a kit directly on the Starlink website: starlink.com.
You will need a prepaid Visa or Mastercard debit card, or virtual debit card by O’Mari or EcoCash to make the payment online.
Standard kit is larger in size and supports faster downloads – 25Mbps to 250Mbps
Mini kit is smaller and mean for portability in travel and also for light usage. It’s speed goes up to 100Mbps.
More on the Starlink kit in this article: Starlink Mini Explained For Zimbabwe
Residential Lite is meant for lighter usage. During times of congestion Residential users are given more priority than Residential Lite users, which means Lite users will have less speed.
The residential package can only be used within 5km of your registered address. The Roam package can be used anywhere within the southern Africa.
The shipping cost is $23.
It will take about 1 to 2 weeks to get it delivered to your address.
It will be delivered by DHL.
No. When you pay for the Starlink online, you’d have also paid for duty. it will be delivered to your home by DHL
Download the Starlink app on your smartphone. Follow the in-app instructions to set up your dish. Connect your devices to your new Starlink WiFi network.
It is hard to say, but it might happen. Starlink charges different prices throughout the world. Its most expensive in the USA where the monthly subscription is $120 for the basic package. In Africa and Asia it ranges from about $36 to $100.
Starlink increased prices in August 2024 throughout Africa. It is possible for another increase to be made at some point.
No. Starlink does not use a SIM card. You just need the kit.
– The Terminal itself, which is the thing that acts like a satellite dish
– Stand, which the ‘satellite dish’ is mounted on
– Router, which is the one inside the house giving out the local WiFi signal
– Starlink Cable, a Power-over-Ethernet (PoE) cable
– Power Cable for the router.
Yes, but you need to be on the Roam package which is priced at $100 a month. The residential package will not work beyond 5km of your registered address.
If you’re moving permanently, you will need to change your address on the Starlink website. If you’re moving for a short period (e.g. just a weekend or month) then you will need to subscribe for the Roam package which is priced at $100 a month.
The Roam package allows you to use Starlink beyond 5km of your registered address.
Recent Starlink News
- Starlink Opens Up Capacity in Harare and Bulawayo for Businesses
- Starlink Sold Out in Bulawayo: What You Need to Know
- Elon Musk acknowledges “Starlink Sold Out” issue in Africa… says working to increase capacity
- Why is Starlink “Sold Out” in Murombedzi?
- Starlink Suspends New Kit Sales and Subscriptions in Malawi Due to Currency Pricing and Regulatory Issues; Similar Problems in Nigeria
- Starlink Removes Roam Service From African Countries
- Starlink Shuts Down Roam Customers in Zimbabwe… Harare Forced To Use Resellers Charging Much More
- Starlink Increases Standard Kit Price in Zimbabwe
- Starlink Now “Sold Out” In Areas Surrounding Harare
- Starlink Oversubscribed in Harare… Changes City Status to “Expanding”
- There’s no secret office you can go to, here’s the extent of Starlink customer support
- Starlink Boon: A Pandora’s Box for Unfiltered Web Access?
- Powertel Slashes Internet Prices to Match Starlink. Introduces $30 Unlimited Package
- Potraz Bans Starlink Authorised Resellers, Frampol, Dandemutande From Advertising and Selling Starlink
- “We are not responsible for Starlink shipping delays,” Potraz clears air on equipment inspection speculation
- The Econet Conundrum: Why Zimbabwe’s Telecom Giant Isn’t the Villain in the Starlink Saga
- TelOne Becomes Starlink Authorised Reseller
- The Real Threat To Starlink In Zimbabwe Isn’t Econet or Liquid
- Want to power your Starlink using batteries whilst on a tight budget? Consider this
- Local Company Aura, Announces Starlink Authorised Reseller Status
- How to Share My Starlink With Neighbours
- The Unlimited Data Bundle Prices Econet Is Offering Its Customers, And The Starlink Threat
- What To Do When Starlink Is Congested In Your Area
- Mbare, Highfields And Other Low Income Areas Run Out of Starlink Capacity As Zimbabwe Demand Surges.
- Relooking at SmartBiz Now That Speed Caps Are Being Enforced: It’s an Even Tougher Sell
- Econet SmartBiz review: a brilliant service facing tough competition
- Starlink Introduces $30 Residential Lite Unlimited Package. Here’s What You Need To Know
- Starlink Adds 160 Km/hr In-Motion Ability to Roam Package
- Starlink Mini Explained For Zimbabwe
- POTRAZ Finally Announces Starlink’s $575k Zimbabwe License. How the Incumbents Have Been Disrupted
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