Starlink Guide for Zimbabweans
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Starlink Mini Explained For Zimbabwe

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Starlink Mini

Starlink, the satellite internet service provided by SpaceX, has officially launched in Zimbabwe, making it a significant step in revolutionising internet connectivity in the country. For many Zimbabweans, this brings a promising alternative to the traditional broadband services with improved speed and reliability, especially in areas with limited internet infrastructure.

With the launch Starlink have brought not only the Standard device popularly referred to  as the ‘Gen 3’ but also the much talked about ‘Starlink Mini’, one of the most appealing offers which is designed to provide an affordable and efficient way for families and individuals to access the internet.

Zimbabwe becomes one of only a few countries in the world and just the third country in Africa to offer the Mini, behind Rwanda and Madagascar and with the way Zimbabweans were reselling Starlink kits, I’m of the mindset that these ‘resellers’ will be ‘exporting’ the Starlink Mini to regional markets where the Mini is not yet launched at a premium!

Many people have been getting in touch with me asking about what this Starlink Mini is and also whether they should get the Standard kit or the Mini. A few have also enquired about what the difference between the two is. Here’s my attempt at answering that and giving you  everything you need to know about Starlink Mini in Zimbabwe.

First off, the Mini is a reduced in size device that has been built predominantly for the purpose of travel, though it can be used at a fixed location. In Zimbabwe’s case the Mini comes as a Residential option, meaning it is for use at a fixed location.

The Mini differs not only in size (and subsequently weight) but also opposed to the Standard kits (both Gen 2 and Gen 3) the Mini is compact and has its router inside it, with no external components needed for it to function. There is no cable that runs from the antenna/dish to the router, as the router is inside the ‘antenna’.

The Starlink Mini is available as an option of hardware to purchase on the Starlink website, and while it is still early days, we are unaware whether AUthorised Resellers who are allowed to sell Starlink kits will stock and resell this type of hardware.

It currently retails for US$200, with an additional $23 as a delivery fee (if buying through the website) and the monthly subscription that they offer is the $30/month Mini Plan. Unfortunately the Mini Plan is only subscribable to the Mini kit. However, Starlink have provisioned the ‘Residential Lite’ (article to follow) that offers similar service as the Mini Plan, and at the same price of $30/month.

When you visit the Starlink website and go through the order process the Mini should be an option. If it is greyed out then this is due to there being congestion in your area and right now Starlink will not supply the hardware in a congested area.

One work around for this however is to order the Mini to an area that is not congested, Chitungwiza seems to be working for me, have it delivered there, then do one of either two things; (i) change the service address of the kit (Starlink will only allow this if there’s now space in your area and it’s not congested), (ii) you get on to another plan that is not the Mini Plan (I’ll explain this in a bit).

The Starlink Mini kit includes essential equipment such as

  1. Antenna/Dish with in-built router. There is no separate router as it is fitted inside the antenna/dish.
  2. A ‘kickstand’ – this is to raise the device so that it is not completely flat when pointing to the sky.
  3. Pipe adapter – in anticipation that you’ll put your device elevated in the air, and mount it to a pipe Starlink supplies a pipe adapter that allows such configurations to be possible.
  4. Power Supply – Our houses are supplied with 220v AC from Zesa, this will not allow your Mini to be powered directly. The Power supply takes that 220v AC and converts it to 15v DC which will then be able to power the Mini.
  5. 15m DC Power Cable – Power needs to move from the power supply to the antenna and this is done through a 15m cable. For the techies, note that this is not a POE cable, but just a power cable.
  6. Starlink Plug – still hazy for me, I’ve read and watched a few videos and until I can get my hands on a unit, I’m not too sure what this is for. I’m thinking it is so as to close the RJ45 port and stop dirt or debris getting in.

This equipment enables users to connect to the Starlink satellite network and enjoy high-speed internet directly from a fixed, land-based location.

The Starlink Mini Service Plan is tailored for personal, family, or household use at an affordable price point. Priced at just US$30 per month, it is one of the most affordable Starlink plans, making it accessible to a wider population in Zimbabwe.

Here are some key features of the Starlink Mini Service Plan:

  • Speed Range: The plan offers speeds ranging between 50 to 100 Mbps, which is lower than the standard Starlink plan (which offers 150 to 250 Mbps). However, these speeds are still fast enough for general browsing, video streaming, and social media use, still way faster than what Econet SmartBiz gives on their $45/month package.
  • Unlimited Deprioritised Data: Users receive unlimited data each month, but the data is deprioritized compared to other service plans, meaning speeds may fluctuate depending on network congestion.
  • No Contracts: The plan does not lock users into any long-term contracts, giving them flexibility to cancel or upgrade services as needed.
  • Land-Based Use Only: The Mini service is only available for use at a fixed location, and users are not allowed to use it while in motion or on “oceanic vessels” – boats, ferries, ships, canoes in our cash, basically you can’t use it on water.

If there are many people in your area on other plans, then you will be “last of que”.
The order of priority for Starlink services are as follows:

  1. Priority – Fixed (“Best service”)
  2. Priority – Mobile
  3. Standard – Fixed
  4. Standard – Mobile
  5. Mini Plan / Residential Lite (“Worst service”)

What this means is that in an area where there is congestion, Starlink will offer priority service in the above order.

While the Starlink Mini plan is a more affordable option, it comes with certain limitations compared to the Standard Starlink service. The Standard plan offers higher speeds (150 – 250 Mbps) and is more suited for users with heavy internet needs such as online gaming or HD video streaming.

Additionally, the Mini Service Plan does not support the Pause Service feature, meaning users cannot temporarily halt their service if they don’t need it for some time. Users of this plan also cannot opt-in to purchase Priority or Mobile Priority Data, which are premium data services available on other Starlink plans.

Upgrading and Roaming Options

One key feature of the Starlink Mini is the ability to upgrade your service plan, but only after your service has been activated. While the Mini Service plan does not support upgrades to higher tiers like Mobile Global, users can upgrade to the Mobile Regional service plan (referred to as the Standard Mobile above). This allows for roaming within the continent, which could be an appealing option for those who travel within Africa but need reliable internet access.

This package will also allow someone to use it anywhere else in Zimbabwe, on the go.

Activation and Availability

One important thing to note is that you must initially activate the Starlink Mini Kit in the country where it was purchased. In this case, if you buy the kit in Zimbabwe, you’ll need to activate it there before you can explore any additional options like service upgrades.

Starlink Mini is not yet available worldwide but has been rolled out in a few select countries, including Colombia, El Salvador, Guatemala, Madagascar, Panama, Rwanda, and now Zimbabwe.

The introduction of Starlink Mini in Zimbabwe is poised to significantly improve internet access in areas with little to no existing infrastructure. With traditional ISPs often struggling to reach rural regions due to high costs and logistical challenges, satellite-based internet offers a groundbreaking alternative. Starlink can deliver high-speed internet across the country, including in remote areas where other services are unavailable.

This is also a huge opportunity for businesses, educational institutions, and families who have been struggling with slow and unreliable connections. The relatively affordable pricing for both the hardware and monthly subscription further enhances its appeal.

Based on the above that I’ve written, and how the internet packages are structured, I’d say that the Starlink Mini is most likely for those who are in rural areas and/or residential areas that are not congested.

For the rural side of things, that’s not too difficult to determine, however, in a residential area you’d either have to go door to door asking who all has a kit, or risk it and buy, then throw the dice and see what pops up.

If Starlink doesn’t give you the Mini as an option when trying to purchase, this is because the area of service where you want to use it is congested. So if you use workarounds like what I mentioned above of buying in a different area (a different suburb or city) where it’s available, if you do not upgrade the package, then do expect less than usual speeds (again, still faster than what other local ISPs offer).

38 comments

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  1. Anonymous

    If the router is built in, it means that it is not suitable for long periods in the sun? The sun here especially in 45C heat is going to cook the router in time.

    How do you use an external wifi extender?

    I’m concerned about the built in router with the direct sun.

    1. Anonymous

      Haaaaa I am sure that the engineering in place takes into account hash weather conditions

    2. Anonymous

      I’m sure the engineers had that concern too and probably solved it already

    3. Gagashe

      Munoisawo pane mumvuri ka nhy. Besides chikafa kungotenga kamwe icho choenda ku roots

      1. Anonymous

        Ukaisa pamumvuri speed yako inodzikira coz panenge patova ne obstruction ka

    4. Gagashe

      Munoisawo pane mumvuri ka nhy, moda kuudzirwa zvese sure. Besides chikafa kungotenga kamwe icho choenda ku roots

      1. Gondras

        Musade kunyebedzera kugaya stereki. Mumvuri up? These things need a direct line to the satellite without obstruction.

  2. Edza

    Hi thank you ,this is more informative.

    Would you share more info on the standard kit. Can one use it from a different registered location around Zimbabwe.

  3. Zimbo

    Call me a pessimist….it’s all sounding a little bit too good to be true – there’s no such thing as a free lunch and we all know how things can change here…. There ‘must’ be something we’re missing in the equation?

    1. Dennis

      What missing is that no one has had hands on experience in Zim
      So we will have to wait until those that preordered get the product and test for us then we jump into the band wagon

    2. Naison Sebastian

      For Zimbabwe, the MINI Hardware is not available under the Residential Plan, hence the $30 per month Subs option is not available. Our lowest level currently for Zimbabwe is the Standard Plan @ $373 for Hardware inclusive of shipping by DHL and subsequently $50 Subs monthly.

  4. Nimrod

    Can you move with this kit or it’s geo locked i think more needs to be explained

    1. Matipa

      In my opinion i dont think u can its not built with that use but he wants to introduce a phone that can function on the go , this has to be stationary but easly to travel with

  5. Anonymous

    Looks like a good offer

    1. Anonymous

      It’s funny how you all complain about your girlfriends cheating on you, yet you’re doing the same thing when it comes to technology. How many routers have you tried? How many service providers have you switched to? Now you know why your girlfriend is cheating on you.😂😂😂

  6. Zvadirwa Shuga

    Techzim, may you please share tabulated data showing the differences in these plans? Say Mini, Residential, Residential Lite etc Speeds, Data Caps(if any). It’s really hard to decide on the many options available. One can end up getting the cheapest option yet it may not be the best for their needs.

  7. S.Biyam

    This is certainly an improvement on the current offerings.I believe in Zim families will go for yhe Mini which is affordsble.zI belive Zthe kit for the Mini should be reduced to about US100/150 with monthly rentals at USD 40/50.The numbers will make it a profitable proposition

    1. The Last Don

      Makuda kuva chajira manje. MaZimba sooo…..
      😲 😲 😳 😳

  8. Harison Mudzuri

    Very useful

  9. Farai

    unable to pick the $200 option,

  10. Anonymous

    What speeds are econet smartbiz offering? – if that can be reliably depended on!

    1. Sandy Alexander Kariba

      Econet Biz is a disaster. We have three prior modems and two recently purchased cellphones. Here in Kab they could not get it to work on any of the five options including there own previously purchased modems at over 100 usd each. We were advised after buying the simm card and one months bundle that we had to get the latest Econet modem to make it work. You might as well buty the star link mini. The modem in stock was 200 USD plus 75 for installation. We asked for a refund. We are still waiting. All devices were 4g compatible………. Even our humble intel as option six did not work. So either it’s a service problem or Econet Biz is compatible with far fewer devices than advertised. This took four thirty km round trips to establish and approximately six hrs of waiting to be attended to by the technician……. We are now looking at the star link mini.

      1. Anonymous

        Speed tested in KweKwe CBD this morning. $45 package. Econet shop. DL 28 MBPS UL 25 MBPS

  11. Stephen Maposa

    I think I missed somewhere where the Roaming Price for this Mini Kit was explained

    1. Anonymous

      The Roam Plan Mini Hardware including Shipping is $373 and Monthly Subs start at $100 minimum.

  12. Brian Stalls

    The starlink mini kits can no longer be ordered cause of congestion, and there is 15 min window to order the standard kit, it’s only been a few days, and this is already happening, my word….

    1. Naison Sebastian

      The MINI Hardware is not available under the Residential Plan, hence the $30 per month Subs option is not available for Zimbabwe.

  13. ethernet?

    does the mini have an ethernet port as standard or as an option?

    1. Naison Sebastian

      The MINI Hardware is not available under the Residential Plan, hence the $30 per month Subs option is not available for Zimbabwe.

  14. Mkn

    How many kits can one individual purchase?

  15. Richmore Nguruve

    This is going to be a Big improvement for my Zimbabwe. Tanga tanzwa ne 120kbs per second 😭😭😭😭😭😭

    1. Anonymous

      😂😂😂

  16. cyberjiri

    My payment is being declined, tried mastercard and visa card, it just says payment declined .. is there anyone expriencing the same

  17. Naison Sebastian

    Thanks for the detailed article. However, please note that the Starlink MINI option is NOT available under the Residential Plan for Zimbabwe. Starlink Customer Support informed me that the MINI Hardware is only available under the Roam and Boats Plans currently which have a minimum monthly Subscription of $100.00.

  18. Zola

    Saka kana Uchida kuenda nacho kumusha unoita sei.pane pasiri kundijekera is starlink geo locked kana kut chinoita seZol payayitanga isat yava geo locked

    1. Anonymous

      It’s geo-locked to location registered at time of Application.

  19. Paul Dickens

    When are you lunching in Uganda?
    We are eagerly waiting

  20. Kudos

    Techzim, does Starlink directly ship to your residential house or you pick at a courier service